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Idox Directory Support and Maintenance

London Borough of Havering

This public procurement record has 1 release in its history.

Award

01 Sep 2025 at 15:59

Award Notice
Summary of the contracting process

The London Borough of Havering has completed the procurement process for a contract titled "Idox Directory Support and Maintenance". This tender, classified under the software package and information systems category, involves a support, maintenance, and licence agreement for the Idox Directory platform used by Havering's Family Services Hub. Located in Romford, England, the procurement process concluded successfully with the award made active on 10th July 2025. The awarded contract, valued at £72,000 with an optional 12-month extension for an additional £18,000, follows a selective procurement method as a call-off from a framework agreement. The contract period is set from 2nd September 2025 to 1st September 2028.

This tender represents a significant opportunity for businesses specialising in software support and maintenance, particularly those focusing on public sector platforms. Companies capable of providing such services, including Small and Medium Enterprises (SMEs) and Voluntary, Community, and Social Enterprises (VCSEs), are well-positioned to benefit from this type of contract. As the buying organisation aims to obtain high-quality, cost-effective solutions for its platforms, firms with relevant expertise and experience in managing similar projects will find this an attractive opportunity to expand their portfolio in the public sector domain.

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Notice Information

Notice Title

Idox Directory Support and Maintenance

Notice Description

A support, maintenance and licence agreement for the Idox Directory platform (Havering's Family Services Hub).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9806f02d-7ef0-4527-a1bc-99aba5e5beef
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/18f06fa8-780f-4d81-a2d6-26014ed54ad3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£72,000 Under £100K
Lots Value
Not specified
Awards Value
£72,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Sep 202512 months ago
Submission Deadline
10 Jul 2025Expired
Future Notice Date
Not specified
Award Date
10 Jul 20251 years ago
Contract Period
2 Sep 2025 - 1 Sep 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Havering
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ROMFORD
Postcode
RM1 3BB
Postcode Area
Romford
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI52 Barking & Dagenham and Havering
Delivery Location
Not specified
Local Authority
Havering
Electoral Ward
St Edward's
Westminster Constituency
Romford

Supplier Information

Number of Suppliers
1
Supplier Name

Idox Software Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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