Award

Case Management System

DARLINGTON BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

28 Oct 2025 at 10:56

Summary of the contracting process

Darlington Borough Council recently awarded a contract for a "Case Management System" to support its civic enforcement team. This contract, classified under the software package and information systems industry category, is valued at £66,000. The procurement followed the direct award method under Contract Procedure Rules, with the award stage now complete as of 23rd June 2023. The contract spans from 1st July 2023 to 30th September 2028, serving the locality of Darlington, England.

This tender presents growth opportunities for IT service providers, particularly those specialising in software solutions for municipal or civic applications. Businesses with capabilities in developing or managing IT systems and those interested in long-term partnerships with local government agencies would be well-suited for future opportunities in this sector. Although the direct award method was used in this instance, maintaining a presence and growing capabilities in this field can position companies favourably for similar future procurement processes.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Case Management System

Notice Description

case management system for civic enforcement team

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-985703c3-eb24-4666-b7ed-348e5c5634cb
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9a49ea21-28a7-4faa-b1fd-d54dd1a5e84d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Direct Award through Contract Procedure Rules under PCR
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£66,000 Under £100K
Lots Value
Not specified
Awards Value
£66,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
28 Oct 20253 months ago
Submission Deadline
22 Jun 2023Expired
Future Notice Date
Not specified
Award Date
22 Jun 20232 years ago
Contract Period
30 Jun 2023 - 30 Sep 2028 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DARLINGTON BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DARLINGTON
Postcode
DL1 5QT
Post Town
Darlington
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC33 Darlington
Delivery Location
Not specified

Local Authority
Darlington
Electoral Ward
Park East
Westminster Constituency
Darlington

Supplier Information

Number of Suppliers
1
Supplier Name

CASE MANAGEMENT SOLUTIONS GROUP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-985703c3-eb24-4666-b7ed-348e5c5634cb-2025-10-28T10:56:02Z",
    "date": "2025-10-28T10:56:02Z",
    "ocid": "ocds-b5fd17-985703c3-eb24-4666-b7ed-348e5c5634cb",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "PB2022-01105",
        "title": "Case Management System",
        "description": "case management system for civic enforcement team",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "DL1 5QT"
                    }
                ]
            }
        ],
        "value": {
            "amount": 66000,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Other - Direct Award through Contract Procedure Rules under PCR",
        "tenderPeriod": {
            "endDate": "2023-06-22T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2023-07-01T00:00:00+01:00",
            "endDate": "2028-09-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-LAE-DAL",
            "name": "Darlington Borough Council",
            "identifier": {
                "legalName": "Darlington Borough Council",
                "scheme": "GB-LAE",
                "id": "DAL"
            },
            "address": {
                "streetAddress": "Town Hall",
                "locality": "DARLINGTON",
                "postalCode": "DL15QT",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Jackie Elliott",
                "email": "jackie.elliott@darlington.gov.uk",
                "telephone": "01325 405496"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-12376947",
            "name": "Case Management Solutions Group Limited",
            "identifier": {
                "legalName": "Case Management Solutions Group Limited",
                "scheme": "GB-COH",
                "id": "12376947"
            },
            "address": {
                "streetAddress": "88 Hill Village Road, Four Oaks, Sutton Coldfield, England, B75 5BE"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-LAE-DAL",
        "name": "Darlington Borough Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-985703c3-eb24-4666-b7ed-348e5c5634cb-1",
            "status": "active",
            "date": "2023-06-23T00:00:00+01:00",
            "datePublished": "2025-10-28T10:56:02Z",
            "value": {
                "amount": 66000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-12376947",
                    "name": "Case Management Solutions Group Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-07-01T00:00:00+01:00",
                "endDate": "2028-09-30T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/9a49ea21-28a7-4faa-b1fd-d54dd1a5e84d",
                    "datePublished": "2025-10-28T10:56:02Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}