Tender

Oracle CRM system support - Request for Information (RFI)

THE UNIVERSITY OF MANCHESTER

This public procurement record has 1 release in its history.

Tender

28 Apr 2023 at 08:33

Tender Notice
Summary of the contracting process

The University of Manchester is looking for Third Party Support services for their Oracle CRM system. The procurement process, titled "Oracle CRM system support - Request for Information (RFI)," falls under the IT services category. The tender is in the planning stage and involves an open procedure (below threshold). The deadline for submissions is 15th May 2023. The contract period is scheduled to start on 1st September 2023 and end on 31st December 2028. The University's address for this procurement is in Manchester, United Kingdom.

This tender presents an opportunity for businesses specialized in IT services, consulting, software development, and support to provide Third Party Support services. Companies interested in long-term service contracts within the IT industry would find this tender well-suited for business growth. The University of Manchester, as the buying organization, is seeking suppliers to offer support services for their Oracle CRM system, providing an opportunity for businesses to establish a long-term partnership and contribute to the University's digital infrastructure.

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Notice Information

Notice Title

Oracle CRM system support - Request for Information (RFI)

Notice Description

Oracle CRM is the University of Manchester's second instance of Oracle eBusiness Suite. Our Oracle CRM instance is at a version released by the supplier in August 2010 (v12.1.3) and is an on-premises solution. Oracle will no longer be offering Market Driven Support for our version of eBusiness Suite beyond December 2024. It is not technically feasible to disentangle and decommission our Oracle CRM instance by then. Therefore, we are considering using Third Party Support services for the Oracle CRM solution for a period of 3-5 years from December 2023. We wish to understand the type and depth of support services from potential suppliers and this RFI will help the University to better understand available support options. Additional information: Information, formalities and necessary requirements to be met will be set out in the procurement documents, all of which are freely available via the University's procurement portal In-Tend - https://in-tendhost.co.uk/manchesteruniversity Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-98b6c0b3-0707-4359-b010-5157a4f35795
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d5ac3ef4-b471-4b80-bbb2-0fb233a49238
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Apr 20232 years ago
Submission Deadline
15 May 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Sep 2023 - 31 Dec 2028 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE UNIVERSITY OF MANCHESTER
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M13 9PL
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD North West (England)
Local Authority
Manchester
Electoral Ward
Hulme
Westminster Constituency
Manchester Rusholme

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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