Award

Stockport CCG - Total Digital Triage

NHS SHARED BUSINESS SERVICES

This public procurement record has 1 release in its history.

Award

29 Mar 2021 at 08:47

Summary of the contracting process

The procurement process involves the NHS Shared Business Services, which is commissioning a service titled "Stockport CCG - Total Digital Triage." This initiative is focused on enhancing digital healthcare capabilities in the North West, specifically for a population of approximately 317,000 residents in the Stockport locality. The procurement is classified under software package and information systems, with a total contract value of £152,951. The procurement method utilised is selective, involving a call-off from a framework agreement, with the tender period closing on 5th February 2021, and the contract period commencing on 1st April 2021 and lasting until 31st March 2022.

This tender presents significant opportunities for businesses, particularly those in the digital technology sector that specialise in healthcare solutions. Companies offering innovative software packages and information systems that facilitate online triage, video consultations, and patient engagement through SMS and online questionnaires will be especially well-suited to compete. SMEs and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, leveraging their agility and expertise to meet the needs of the NHS in streamlining healthcare delivery within the region.

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Notice Title

Stockport CCG - Total Digital Triage

Notice Description

The Stockport locality has an approximate population of 317,000 residents, who are registered with one of 36 Practices in the area. In the line with both NHS E&I's and CCG's goal of having a Digital Frist approach to Primary Care delivery, the CCG is looking to commission supporting technologies on behalf of all Practices, to allow those patients with Digital access to be able contact their GP via appropriate digital channels for the delivery of healthcare, at time and place that is more convenient for them, including: * interactive online triage, that will enable patients to have their initial contact with the Practice to seek advice on a medical condition, request items such as repeat prescriptions, fit to work notes and book appointments. * Enable the patient to have a clinical consultation via an easy to use secure video consultation platform. * Allow the Practice to engage with patients via SMS texting for items including appointment reminders and links relevant advice & guidance. * Allow patients to respond to online questionnaires from the Practice, enabling the Practice to get better of understanding the services required by their patients and how current services are performing. It is envisaged that the above will support Practices in streamlining workflow within the surgery, which will allow them to meet potential unmet demand and give additional time to support patients without access to Digital facilities, who in the main are senior citizens, often with complex needs.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-98e0d79d-c683-466a-93fa-ff60a769f268
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8bc42cfc-76bf-4dc6-9e81-7ba24236358c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£152,951 £100K-£500K
Lots Value
Not specified
Awards Value
£152,951 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Mar 20214 years ago
Submission Deadline
5 Feb 2021Expired
Future Notice Date
Not specified
Award Date
5 Mar 20214 years ago
Contract Period
31 Mar 2021 - 31 Mar 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS SHARED BUSINESS SERVICES
Contact Name
David Evershed
Contact Email
d.evershed@nhs.net
Contact Phone
07933 399595

Buyer Location

Locality
SALFORD
Postcode
M50 2UW
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
TLD North West (England)

Local Authority
Salford
Electoral Ward
Quays
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
1
Supplier Name

ACCURX

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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