Award

HALO Platform

COVENTRY UNIVERSITY

This public procurement record has 2 releases in its history.

AwardUpdate

28 Jan 2025 at 15:16

Award Notice
Award

27 Jan 2025 at 17:24

Award Notice
Summary of the contracting process

Coventry University has completed the award stage of a public procurement process titled 'HALO Platform' within the software package and information systems industry category. The tender was conducted as a call-off from the Health Trust Europe Framework following the framework direct award criteria. Coventry University, located in Coventry, England, needed a financially sustainable ITSM platform to replace Service Now. The awarded contract, valued at £413,912.75, involves CDW Limited as the supplier and spans from 7 May 2024 to 6 May 2027. The procurement method was selective with the tender having ended on 6 May 2024.

This tender represents business growth opportunities, especially for SMEs. Companies specialising in software platforms and IT service management systems are well-placed to benefit from such frameworks and contracts. As a selective and direct award procurement process, businesses meeting the framework's specific criteria had the opportunity to engage with a reputable institution like Coventry University, thereby ensuring profitable and sustained partnerships within the IT services sector.

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Notice Information

Notice Title

HALO Platform

Notice Description

The current ITSM platform Service Now is proving to be financially unstainable for the group. We have had to review several alternative options available on the market over the last 5 months. Approval of Halo has been granted to replace Service Now. A direct award has been conducted against the Health Trust Europe Framework following the framework direct award criteria.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9987632f-3906-4cfa-88cc-33dd9698eefc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/29970b63-868b-481e-9daa-fadba5727533
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£413,912 £100K-£500K
Lots Value
Not specified
Awards Value
£413,912 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
28 Jan 20251 years ago
Submission Deadline
6 May 2024Expired
Future Notice Date
Not specified
Award Date
5 May 20241 years ago
Contract Period
6 May 2024 - 6 May 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
COVENTRY UNIVERSITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COVENTRY
Postcode
CV1 5FB
Post Town
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
Not specified
Local Authority
Coventry
Electoral Ward
St Michael's
Westminster Constituency
Coventry South

Supplier Information

Number of Suppliers
1
Supplier Name

CDW

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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