Award

Assisted Prisoner Visits Unit Virtual Contact Centre

MINISTRY OF JUSTICE

This public procurement record has 1 release in its history.

Award

15 Mar 2023 at 16:41

Award Notice
Summary of the contracting process

The Ministry of Justice has awarded a contract for the "Assisted Prisoner Visits Unit Virtual Contact Centre" project to 8x8 UK Limited. The contract, valued at £80,232, was initiated through a selective procurement method, specifically a call-off from a framework agreement. The contract period is from 28th March 2020 to 27th March 2022. The Ministry of Justice, based in London, England, oversaw this procurement for IT services related to consulting, software development, and support.

This tender presents an opportunity for businesses, particularly those in the IT services sector, to showcase their capabilities. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate. The contract aims to support ongoing service provision, future growth, and improvement of the APVU Virtual Contact Centre facility. Businesses with expertise in IT services consulting and software development are well-suited to compete for this opportunity and contribute to the Ministry of Justice's project.

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Notice Information

Notice Title

Assisted Prisoner Visits Unit Virtual Contact Centre

Notice Description

The service provides ongoing Service, future growth and further improvement of the APVU Virtual Contact Centre facility.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-998c63fa-98ad-4669-a78f-fd6ce8e3d3df
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b51e707a-6478-4f4f-9e7f-e107d94437d9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£160,464 £100K-£500K
Lots Value
Not specified
Awards Value
£80,232 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
15 Mar 20232 years ago
Submission Deadline
21 Mar 2020Expired
Future Notice Date
Not specified
Award Date
30 Mar 20205 years ago
Contract Period
28 Mar 2020 - 27 Mar 2022 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF JUSTICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

8X8

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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