Award

Insight Microsoft OneCall Support

MIDLANDS & LANCASHIRE C S U

This public procurement record has 1 release in its history.

Award

28 Dec 2023 at 13:44

Award Notice
Summary of the contracting process

The Midlands & Lancashire C S U has awarded a contract for the provision of Insight Microsoft OneCall Support services. The tender, with an ID of MLCSU - 1199 - 838027575, was classified under "Software support services" and followed a selective procurement method, specifically calling off from a framework agreement. The contract period runs from June 17, 2023, to June 16, 2024. The procurement process concluded on June 16, 2023, with INSIGHT DIRECT (UK) LTD winning the contract worth £47,500.

This contract to provide OneCall Support services presents opportunities for SMEs in the software support services industry. Businesses offering IT support services, particularly those experienced in Microsoft technologies, could compete well in this tender process. The contract, awarded by the Midlands & Lancashire C S U, based in Stoke on Trent, United Kingdom, provides a chance for qualified suppliers to showcase their expertise and grow their business in this sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Insight Microsoft OneCall Support

Notice Description

One Call Support

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-99d5b0d8-49f3-49e1-984f-901dc54e0e03
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/878cc4a3-a70a-44cf-bf4a-d12e77346ecd
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£47,500 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
28 Dec 20232 years ago
Submission Deadline
16 Jun 2023Expired
Future Notice Date
Not specified
Award Date
15 Jun 20232 years ago
Contract Period
16 Jun 2023 - 16 Jun 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MIDLANDS & LANCASHIRE C S U
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STOKE ON TRENT
Postcode
ST4 4LX
Post Town
Stoke-on-Trent
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG23 Stoke-on-Trent
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Stoke-on-Trent
Electoral Ward
Fenton West & Mount Pleasant
Westminster Constituency
Stoke-on-Trent Central

Supplier Information

Number of Suppliers
1
Supplier Name

INSIGHT DIRECT (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-99d5b0d8-49f3-49e1-984f-901dc54e0e03-2023-12-28T13:44:12Z",
    "date": "2023-12-28T13:44:12Z",
    "ocid": "ocds-b5fd17-99d5b0d8-49f3-49e1-984f-901dc54e0e03",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "MLCSU - 1199 - 838027575",
        "title": "Insight Microsoft OneCall Support",
        "description": "One Call Support",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72261000",
            "description": "Software support services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2023-06-16T17:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2023-06-17T00:00:00+01:00",
            "endDate": "2024-06-16T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/Z8SP6u4v",
            "name": "Midlands & Lancashire C S U",
            "identifier": {
                "legalName": "Midlands & Lancashire C S U",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/Z8SP6u4v"
            },
            "address": {
                "streetAddress": "Heron House,120 Grove Road",
                "locality": "STOKE ON TRENT",
                "postalCode": "ST4 4LX",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Elaine Butler",
                "email": "elaine.butler2@nhs.net"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-02579852",
            "name": "INSIGHT DIRECT (UK) LTD",
            "identifier": {
                "legalName": "INSIGHT DIRECT (UK) LTD",
                "scheme": "GB-COH",
                "id": "02579852"
            },
            "address": {
                "streetAddress": "Insight Campus, Terry Street UB8 1PH GB"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/Z8SP6u4v",
        "name": "Midlands & Lancashire C S U"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-99d5b0d8-49f3-49e1-984f-901dc54e0e03-1",
            "status": "active",
            "date": "2023-06-16T00:00:00+01:00",
            "datePublished": "2023-12-28T13:44:12Z",
            "value": {
                "amount": 47500,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-02579852",
                    "name": "INSIGHT DIRECT (UK) LTD"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-06-17T00:00:00+01:00",
                "endDate": "2024-06-16T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/878cc4a3-a70a-44cf-bf4a-d12e77346ecd",
                    "datePublished": "2023-12-28T13:44:12Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}