Award

3CX Unified Comms for SCW

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

This public procurement record has 1 release in its history.

Award

19 Mar 2025 at 20:46

Award Notice
Summary of the contracting process

NHS South, Central and West Commissioning Support Unit (SCW) has completed the procurement process for the provision of 3CX Unified Communications, awarding the contract to Softcat PLC. The procurement, carried out via the Shared Business Services Digital Workplace Solutions Framework, falls under the industry category of Software Package and Information Systems and is to be delivered in England. The tender, identified as number 1811, concluded with an award on 25th February 2025, with the contract period spanning from 1st April 2025 to 28th February 2026. The total contract value is £197,651.63, and the procurement method employed was selective, specifically a call-off from a framework agreement.

This contract presents significant growth opportunities for businesses in the software and IT services sector, particularly those that deal with unified communications solutions. While the contract has been awarded to a large company, Softcat PLC, SMEs and other technology companies can look to similar upcoming opportunities in the government's digital solutions framework. The provision of these software packages and information systems not only highlights a specific demand in the public healthcare sector but also sets a precedent for the types of solutions that are being prioritised by NHS commissioning entities. Businesses specialising in similar technologies would benefit from closely monitoring such frameworks and maintaining readiness to engage in competitive procurement processes.

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Notice Information

Notice Title

3CX Unified Comms for SCW

Notice Description

NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for the Provision of 3CX Unified Comms to Softcat PLC. This requirement has been procured via Shared Business Services (SBS) Digital Workplace Solutions Framework - SBS/19/AB/WAB/9411

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-99e40bf4-e425-4470-b372-b76b040555b8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b5db07a2-f4af-4170-aae5-570209f6ade5
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£197,651 £100K-£500K
Lots Value
Not specified
Awards Value
£197,651 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
19 Mar 202511 months ago
Submission Deadline
14 Feb 2025Expired
Future Notice Date
Not specified
Award Date
25 Feb 202512 months ago
Contract Period
31 Mar 2025 - 28 Feb 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EASTLEIGH, HAMPSHIRE
Postcode
SO50 5PB
Post Town
Southampton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ35 South Hampshire
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Eastleigh
Electoral Ward
Eastleigh Central
Westminster Constituency
Eastleigh

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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