Award

Norwich City Council Tenancy and Estate Management System

NORWICH CITY COUNCIL

This public procurement record has 1 release in its history.

Award

11 Mar 2020 at 11:29

Award Notice
Summary of the contracting process

The procurement process concerns the Norfolk City Council’s initiative to acquire a Tenancy and Estate Management System, aimed at enhancing the management of housing in line with relevant legislation and council strategies. This tender is classified under the services category, with a total estimated value of £1,000,000. The procurement method selected is a further competition utilizing the Crown Commercial Services framework RM3821 - Data and Application Solutions Lot 2b: Environmental & Planning. The contract was awarded on 18th December 2019 and is set to run from 1st March 2020 until 31st December 2027. The solution is intended to be fully implemented by 1st July 2020, marking the transition from the current Capita Housing Management System, which will be de-supported by the end of August 2020.

This tender presents significant opportunities for businesses, particularly those specializing in software development and housing management systems. SMEs may find this project aligns with their capabilities, as the successful bidder will need to demonstrate a capacity for delivering a robust solution that integrates tenancy and estate management features. Companies with experience in providing similar services and supporting local councils in housing-related projects will be well-positioned to compete, capitalising on the demand for an improved, integrated data management system that supports healthier tenancy outcomes.

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Notice Information

Notice Title

Norwich City Council Tenancy and Estate Management System

Notice Description

Norwich City Council is looking to procure a Tenancy and Estate Management System to manage all aspects of housing management, adhering to relevant legislation and supporting council policies and strategies. The solution should include tenancy management, estate management, rent and charges management, managing homelessness, private and public sector leasing. The Council needs a system to drive a number of corporate goals: * Maintain and improve the condition of existing housing * Improve the use and management of our existing housing stock * Improve our neighbourhoods * Provide a one-stop shop of 'end-to-end' housing services. The system is required to support the overall aim of moving from an enforcement driven tenancy management model by adopting a new approach to tenancy management based on a 'healthy tenancy' outcome, driven by an agreed model of support and self-management, underpinned by an integrated data management system. A major driver for replacing the existing Capita Housing Management (Academy) system is that the supplier has confirmed this will be officially de-supported at the end of August 2020. The Council's aim is to have the replacement fully implemented and working as a like-for-like replacement by 1st July 2020. The successful supplier will be expected to demonstrate that they can achieve this target. The Council accepts that those functions not managed by the current system that could be delivered by the replacement, may be better to implement at a later date, subject to planning and agreement with the successful supplier. This is a further competition using the Crown Commercial Services framework RM3821 - Data and Application Solutions Lot 2b: Environmental & Planning.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9aea0b81-2a62-4644-9ac6-4223ee62b92d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3bbfa42d-5b08-405f-a95b-0d5be422ae52
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£1,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
£589,802 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
11 Mar 20205 years ago
Submission Deadline
4 Nov 2019Expired
Future Notice Date
Not specified
Award Date
18 Dec 20196 years ago
Contract Period
11 Mar 2020 - 10 Mar 2027 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORWICH CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR2 1NH
Post Town
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
Not specified
Local Authority
Norwich
Electoral Ward
Mancroft
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

NORTHGATE PUBLIC SERVICES (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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