Tender

CITB Call Centre Call Recording Software

CONSTRUCTION INDUSTRY TRAINING BOARD

This public procurement record has 1 release in its history.

Tender

26 Feb 2024 at 13:50

Tender Notice
Summary of the contracting process

The Construction Industry Training Board (CITB) is seeking a call recording software solution for their national contact centre to integrate with Microsoft Teams. The tender, titled "CITB Call Centre Call Recording Software," falls under the goods category with a value of £200,000. The procurement method is an open procedure, with a tender deadline set for April 2, 2024, and a contract period starting on April 22, 2024, and ending on April 21, 2029.

This tender by CITB provides an excellent opportunity for businesses interested in providing software packages and information systems. Small and medium enterprises (SMEs) would be well-suited to compete in this tender process. Interested parties can contact CITB via email at citb-procurement@gov.sscl.com or telephone at +447935076443 for more details.

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Notice Information

Notice Title

CITB Call Centre Call Recording Software

Notice Description

The Construction Industry Training Board (CITB) require a call recording solution to be implemented within their national contact centre that can interact with Microsoft Teams.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9be1c8a3-6c70-4c7b-8b6d-a981b1cf4adc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2519d136-bb67-4697-90a5-148d94aeab0e
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£200,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Feb 20241 years ago
Submission Deadline
2 Apr 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
21 Apr 2024 - 21 Apr 2029 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CONSTRUCTION INDUSTRY TRAINING BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PETERBOROUGH
Postcode
PE2 8TY
Post Town
Peterborough
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH41 Peterborough
Delivery Location
Not specified
Local Authority
Peterborough
Electoral Ward
Fletton and Stanground
Westminster Constituency
North West Cambridgeshire

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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