Tender

2021-082 Consumer Perceptions of the Energy Market 2021/2022

OFGEM

This public procurement record has 1 release in its history.

Tender

05 Jul 2021 at 16:45

Summary of the contracting process

The procurement process is managed by Ofgem, the UK’s energy regulator, and is for the tender titled "2021-082 Consumer Perceptions of the Energy Market 2021/2022". This opportunity falls under the market research services category (CPV code 79310000) and focuses on assessing customer service quality among domestic energy suppliers. The tender period is currently active, concluding on 23 July 2021, while the resulting contract will commence on 25 August 2021 and last until 24 August 2024. The procurement method is open, allowing for broader participation from interested suppliers.

This tender presents substantial growth opportunities for businesses in the market research, public relations, and research services sectors. Companies specialising in qualitative and quantitative research, customer satisfaction analysis, or energy market dynamics would be particularly well-suited to compete. Given its support for small and medium enterprises (SMEs), this procurement initiative encourages participation from smaller firms looking to expand their client base in a critical industry.

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Notice Title

2021-082 Consumer Perceptions of the Energy Market 2021/2022

Notice Description

Consumer Perceptions of the Energy Market Study, is a tracking study that measures the quality of service delivered by domestic energy suppliers, including satisfaction overall, the dimensions of satisfaction together with a number of metrics to understand customer experiences in the energy market.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9c306fa2-f41f-46b8-a884-33c77aa5ca9c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7a6061a6-38f9-4a13-800e-59a4b7e9c48e
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

73110000 - Research services

79310000 - Market research services

79416000 - Public relations services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Jul 20214 years ago
Submission Deadline
23 Jul 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
24 Aug 2021 - 24 Aug 2024 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
OFGEM
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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