Award

Subject Access Request Support Services

HAMPSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

17 Apr 2025 at 15:57

Summary of the contracting process

Hampshire County Council's Children's Services Directorate has concluded a tender process for Subject Access Request Support Services. This procurement, falling under the data collection and collation services industry category, aims to assist with outsourced Subject Access Requests (SARs) to meet statutory deadlines as per UK GDPR and the Data Protection Act (2018). The Dynamic Purchasing System (DPS) contract, worth £600,000, commenced on 26th March 2025 and spans until 25th March 2028. Located primarily in Winchester, Hampshire, the restricted procedure as per PCRs 34(5) was employed, targeting SMEs for participation.

This tender opens significant growth opportunities for businesses specialising in data management and compliance with privacy laws. Suitable candidates include SMEs with expertise in handling and processing personal data securely, ensuring accurate disclosures within legal timeframes. The DPS offers a stable, long-term contract environment which can help participating businesses expand their client base and enhance their market presence in public sector data services. Seven suppliers have been awarded, including Data Protection People LTD, Gooding&Co Ltd TA Data Privacy Advisory Service, Information Governance Services Ltd, Integreon Managed Solutions, CS Global consultants Ltd, Finenalysis Ltd, and Quantum Risk Solutions, highlighting a substantial market opportunity for similar SMEs.

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Notice Title

Subject Access Request Support Services

Notice Description

The Childrens Services directorate has established a Dynamic Purchasing System (DPS) to assist with the processing of outsourced Subject Access Requests (SARs) in the event of demand outweighing internal resource, ensuring statutory timescales can still be met. The requirement entails handling and processing of data regarding clients, customers, and members of the public, to enable the disclosure of information under the laws of UKGDPR and the Data Protection Act (2018). Services in scope of this requirement include: Provision of Subject Access Request disclosures within statutory timeframes stipulated in the UK GDPR. These timeframes will be given to the provider by the County Council. Ensure that responses provided to the County Council are accurate and that all information that is exempt from disclosure has been removed or marked for removal. Ensure that all information is secured to the appropriate security standards in transit and whilst being held in the provider's host system. The geographical scope of the services is limited to Hampshire County Council with the Children's directorate being the users of the DPS. The DPS will commence on the 26th March 2025 for a duration of 3 years. The DPS was procured under the restricted procedure -34(5) of the PCRs.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9c4c6350-ebac-4b2f-ac4f-cd56161e285f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0f979e89-446f-4206-9095-d8f3943950b9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure (above threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72314000 - Data collection and collation services

Notice Value(s)

Tender Value
£600,000 £500K-£1M
Lots Value
Not specified
Awards Value
£600,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
17 Apr 202510 months ago
Submission Deadline
7 Mar 2025Expired
Future Notice Date
Not specified
Award Date
25 Mar 202511 months ago
Contract Period
26 Mar 2025 - 25 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HAMPSHIRE COUNTY COUNCIL
Contact Name
Katerina Ploumakis
Contact Email
strategic.procurement@hants.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
WINCHESTER
Postcode
SO23 8ZB
Post Town
Southampton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ36 Central Hampshire
Delivery Location
Not specified

Local Authority
Winchester
Electoral Ward
St Michael
Westminster Constituency
Winchester

Supplier Information

Number of Suppliers
7
Supplier Names

CS GLOBAL CONSULTANTS

DATA PROTECTION PEOPLE

FINENALYSIS

GOODING&CO LTD TA DATA PRIVACY ADVISORY SERVICE

INFORMATION GOVERNANCE SERVICES

INTEGREON MANAGED SOLUTIONS

QUANTUM RISK SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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