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Provision of BreakFix

Driver & Vehicle Licensing Agency

This public procurement record has 1 release in its history.

Award

23 Sep 2026 at 13:30

Award Notice
Summary of the contracting process

DVLA (Driver and Vehicle Licensing Agency) procured break-fix services for computer equipment and supplies, covering the repair and support of equipment when faults occur. The requirement is classified as services and is intended to support DVLA’s operations. Delivery is in Swansea, Wales, at the agency’s Longview Road site. The recorded scope is described briefly as “Provision of Breakfix”, so the specific equipment covered and the precise service tasks are not detailed in the procurement information.

The procurement is complete and was awarded to Softcat. The award was made on 26 August 2026 for £18,443. The contract runs from 1 September 2026 to 1 September 2027. DVLA used a selective procedure as a call-off from a framework agreement. The response deadline was 18 August 2026 at noon. The requirement was suitable for small and medium-sized enterprises. No lot breakdown or evaluation criteria are recorded in the procurement information.

This award indicates a requirement for break-fix support for computer equipment at DVLA’s Swansea site, delivered through a framework call-off. Businesses with relevant computer hardware repair and support capabilities, and the capacity to respond to equipment faults at the site, are closest to the demonstrated requirement. The procurement was marked as suitable for small and medium-sized enterprises, and the selected supplier, Softcat, is recorded as an SME. For a future requirement of this kind, suppliers should be credible in delivering responsive repair services within the buyer’s framework route and at a scale suited to supporting DVLA’s equipment needs. The recorded description does not identify specific equipment models, service levels, accreditations or technical qualifications, so these should not be assumed to be requirements of this award.

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Notice Information

Notice Title

Provision of BreakFix

Notice Description

Provision of Breakfix

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9cc8960d-b550-4719-98fc-877bfb3e9e58
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/99b958bb-19a7-4e77-bf46-c5d376de14b1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

CPV Codes

30200000 - Computer equipment and supplies

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£18,443 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
26 Aug 20261 months ago
Contract Period
1 Sep 2026 - 1 Sep 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Driver & Vehicle Licensing Agency
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWANSEA
Postcode
SA6 7JL
Postcode Area
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
TLL Wales
Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Supplier Information

Number of Suppliers
1
Supplier Name

Softcat Plc

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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