Award

Sparkcentral Solution for Customer Service on Social Media (con_16530)

DEPARTMENT FOR EDUCATION

This public procurement record has 1 release in its history.

Award

04 Oct 2022 at 12:28

Summary of the contracting process

The Department for Education in England has awarded a contract for a Sparkcentral Solution for Customer Service on Social Media. The procurement method was a competitive quotation process below the threshold value. The contract period is from July 24, 2022, to July 23, 2023. The total value of the contract is £20,235.29. The buying organisation is the Department For Education located in Manchester, England. The main procurement category is goods.

This tender awarded to Hootsuite Inc creates an opportunity for businesses, particularly those offering software packages and information systems. Small and medium enterprises (SMEs) are suitable to compete based on the procurement's suitability criteria. Businesses interested in providing solutions for social and messaging engagement on platforms like Twitter should consider this opportunity. The contract presents a chance for growth and collaboration in the field of customer service technology innovations.

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Notice Title

Sparkcentral Solution for Customer Service on Social Media (con_16530)

Notice Description

Sparkcentral solution for social and messaging engagement. Enabling Customer Services to answer queries on twitter and other messaging applications.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9d280076-e652-4cd3-83c1-7851e5227e8c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cb531b3f-e93e-4c49-8a8e-95efd991e46a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£20,235 Under £100K
Lots Value
Not specified
Awards Value
£20,235 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Oct 20223 years ago
Submission Deadline
17 Jul 2022Expired
Future Notice Date
Not specified
Award Date
23 Jul 20223 years ago
Contract Period
23 Jul 2022 - 23 Jul 2023 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR EDUCATION
Contact Name
Not specified
Contact Email
contract-grant.data@education.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MANCHESTER
Postcode
M1 2WD
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Manchester
Electoral Ward
Piccadilly
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

HOOTSUITE

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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