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Contact Centre Technology Services (CCTS) Programme Delivery

Department for Education

This public procurement record has 1 release in its history.

Award

13 Jul 2021 at 13:25

Award Notice
Summary of the contracting process

The procurement process involves the Department for Education seeking professional Transformation Programme Management services for the Contact Centre Technology Services (CCTS) Programme Delivery. The procurement method used is selective, with a value of £99,500 and a contract period from 1st July 2021 to 31st December 2021. This project is classified under the IT services category (CPV code 72000000) and the tender period ended on 30th June 2021. The address of the Department for Education is Piccadilly Gate, Store Street, Manchester, M60 7RA, England.

This tender presents significant opportunities for businesses specialising in IT services, particularly those with experience in consulting, software development, and support. Small and medium-sized enterprises (SMEs) are encouraged to participate, as the procurement recognises their suitability. Companies that can effectively contribute to enhancing contact centre capabilities and delivering transformation programmes will find this contract especially relevant for growth and engagement with the public sector.

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Notice Information

Notice Title

Contact Centre Technology Services (CCTS) Programme Delivery

Notice Description

Provision of professional Transformation Programme Management services to provide enablement and delivery of the departmental contact centre capabilities as a Common Component.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9d8b771f-3398-41a1-91e7-c1e863ba1f92
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0cf0778a-7e83-4428-98f4-5b8533839246
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£99,500 Under £100K
Lots Value
Not specified
Awards Value
£99,500 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Jul 20215 years ago
Submission Deadline
30 Jun 2021Expired
Future Notice Date
Not specified
Award Date
1 Jul 20215 years ago
Contract Period
1 Jul 2021 - 31 Dec 2021 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Department for Education
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M60 7RA
Postcode Area
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified
Local Authority
Manchester
Electoral Ward
Piccadilly
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

Methods Business and Digital Technology Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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