Award

Eastbourne Theatres Box Office Ticketing System Contract

EASTBOURNE BOROUGH COUNCIL

This public procurement record has 2 releases in its history.

Award

23 Dec 2019 at 21:20

Award Notice
Tender

18 Nov 2016 at 20:15

Tender Notice
Summary of the contracting process

The Eastbourne Borough Council is inviting tenders for the "Eastbourne Theatres Box Office Ticketing System Contract," focused on the provision of a user-friendly ticketing system for three council-owned theatres located in Eastbourne, South East England. This procurement process, classified under industry-specific software packages, is currently in the Award stage, having been published on 29 April 2016. The contract, valued at £275,000, is set to last for three years, with an option to extend annually for an additional two years. Key deadlines included 31 May 2016 for pre-qualification questionnaire submissions and 29 July 2016 for selection of a preferred supplier.

This tender presents significant growth opportunities for businesses specialising in ticketing software solutions or related services. Companies capable of delivering innovative, adaptable ticketing systems that enhance user experience and drive online sales would find themselves well-suited to compete for this contract. The procurement method employed is a Competitive Procedure with Negotiation, aiming to attract diverse suppliers, including small and medium-sized enterprises (SMEs) looking to expand their market presence within the cultural and entertainment sector.

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Notice Information

Notice Title

Eastbourne Theatres Box Office Ticketing System Contract

Notice Description

Eastbourne Borough Council seeks tenders for provision of a new services contract for Box Office Ticketing. We are looking to introduce a user-friendly ticketing system for customers and theatre staff at Eastbourne Theatres, which are 3, council owned and operated theatres. The selected solution will help increase online sales and offer customers an improved level of service across all communication channels but particularly online. The system must be easy to use and adaptable with as little overhead maintenance and administration as possible. There will be a drive to develop the system to ensure that features are up to date and relevant to the current and future ticketing market. The contract term will be for 3 years with the option to extend annually for a further 2 years. This contract will be procured using a Competitive Procedure with Negotiation. All documents must be submitted electronically via the SE Shared Services In-Tend system at: https://www.sesharedservices.org.uk/esourcing The anticipated procurement timetable is detailed below: 29th April 2016 Issue of Pre-Qualification Questionnaire (PQQ). 31st May 2016 Return date for PQQs 10th June 2016 Notification of PQQ results & Issue of Invitations to Tender 1st July 2016 Last date for questions 6th July 2016 Final EBC response to questions 15th July 2016 Closing date for Initial Tender submission. w/c 25th July 2016 Keep FREE for demonstrations [at EBC offices] 29th July 2016 Deselection (where applicable) & Requests to Negotiate issued by EBC OR Selection of preferred supplier (& commence Standstill Period) 8th August 2016 Contract Award OR Revised Tender Submissions 15th August 2016 Selection of preferred supplier (& commence standstill period) 26th August 2016 Contract Award 30th August 2016 Contract start date 30th Aug -16th Sept Implementation period 19th or 26th Sept Go live date

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9dc08202-adc9-11e6-9901-0019b9f3037b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/776f41a1-b02e-4a49-bc35-ceff143fceb9
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
£275,000 £100K-£500K
Lots Value
Not specified
Awards Value
£195,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Dec 20196 years ago
Submission Deadline
31 May 2016Expired
Future Notice Date
Not specified
Award Date
15 Feb 20179 years ago
Contract Period
16 Feb 2017 - 16 Feb 2017 24 hours
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
EASTBOURNE BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EASTBOURNE
Postcode
BN21 4TW
Post Town
Brighton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ22 East Sussex CC
Delivery Location
TLJ South East (England)
Local Authority
Eastbourne
Electoral Ward
Upperton
Westminster Constituency
Eastbourne

Supplier Information

Number of Suppliers
1
Supplier Name

SPEKTRIX

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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