Award

IT Service Desk SaaS Solution

THURROCK BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

08 Apr 2025 at 15:32

Award Notice
Summary of the contracting process

Thurrock Borough Council has awarded a contract for an IT Service Desk SaaS Solution, classified under miscellaneous software package and computer systems (CPV: 48900000). The procurement process, which was conducted through a selective method as a call-off from a framework agreement, has now reached the award stage. The contract has been awarded to Revo SM Group Ltd and will commence on 1st June 2025, continuing until 31st May 2027. The total value of the contract is £150,900, and the services will be delivered in the East of England, United Kingdom. Key dates include the contract award date on 3rd April 2025 and the end of the tender period on 1st April 2025.

This tender presents significant opportunities for businesses specialising in IT service management and SaaS solutions, particularly small and medium-sized enterprises (SMEs), given the suitability criteria. The awarded contract to Revo SM Group Ltd underscores the competitive landscape where businesses with robust software solutions can thrive. IT companies looking to expand their market presence in the public sector, especially those offering innovative and efficient service desk solutions, will find this an attractive precedent for future contracts. Engaging in such procurement processes can lead to further business growth and establishment within government contracting circles.

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Notice Information

Notice Title

IT Service Desk SaaS Solution

Notice Description

IT Service Desk SaaS Software Solution

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9dd4bb1f-d878-46b0-a847-ca22840e785d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6f4235ec-f49a-40e6-b434-d444c9ebe5b9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48900000 - Miscellaneous software package and computer systems

Notice Value(s)

Tender Value
£150,900 £100K-£500K
Lots Value
Not specified
Awards Value
£150,900 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
8 Apr 202510 months ago
Submission Deadline
1 Apr 2025Expired
Future Notice Date
Not specified
Award Date
2 Apr 202510 months ago
Contract Period
31 May 2025 - 31 May 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THURROCK BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GRAYS
Postcode
RM17 6SL
Post Town
Romford
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH32 Thurrock
Delivery Location
Not specified
Local Authority
Thurrock
Electoral Ward
Grays Riverside
Westminster Constituency
Thurrock

Supplier Information

Number of Suppliers
1
Supplier Name

REVO SM GROUP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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