Award

User Panel Platform - Licenses

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

16 Jun 2021 at 15:07

Award Notice
Summary of the contracting process

The HM Revenue & Customs (HMRC) has awarded a contract titled "User Panel Platform - Licenses" in the services industry, specifically related to licence management software and research services. The contract, valued at £6,240, was awarded on 21 May 2021 and spans from the start date of 21 May 2021 to the end date of 20 May 2022. This procurement was conducted via a selective method, being a call-off from a framework agreement. The delivery address for the contract is located in the United Kingdom. The tender process was completed, with all relevant dates and details now finalised.

This procurement presents significant opportunities for businesses involved in digital service delivery and user research, particularly those that can provide innovative technology solutions or research services. SMEs and VCSEs are particularly suited to compete, as the buying organisation seeks to engage diverse user perspectives for their digital transformation initiatives. Businesses that have experience working with government bodies or those that can supply tailored digital user engagement platforms would find this tender an advantageous opportunity for growth.

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Notice Information

Notice Title

User Panel Platform - Licenses

Notice Description

The HMRC Digital Strategy underpins our vision for the type of organisation we want to be and sets out how we will redesign our services to become a digital organisation. HMRC is a customer-focused delivery organisation and fully intends to meet the Government Standards for designing digital services to meet user needs as outlined by the Government Service Manual. User recruitment is a core part of User research, and forms part of our long term strategy of making tax digital. HMRC need to recruit users for research, both individuals and business customers (small, medium and large) that use or may need to use HMRC's services. We particularly need users outside the UK to enable us to concentrate on our EU Exit projects. This contract is specifically in relation to the provision of licences to access the user panel platform

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9e2a77d7-5fca-433f-86b5-3685b35590ae
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f0b2c39c-27c7-48fa-acaa-96a70914bf0b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

73 - Research and development services and related consultancy services

CPV Codes

48218000 - License management software package

73110000 - Research services

Notice Value(s)

Tender Value
£6,240 Under £100K
Lots Value
Not specified
Awards Value
£6,240 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jun 20214 years ago
Submission Deadline
30 Apr 2021Expired
Future Notice Date
Not specified
Award Date
20 May 20214 years ago
Contract Period
20 May 2021 - 20 May 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Sarah Phillips
Contact Email
sarah.phillips@hmrc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
SALFORD
Postcode
M60 9LA
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
Not specified
Local Authority
Salford
Electoral Ward
Ordsall
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
1
Supplier Name

PROVIDENT CRM

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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