Planning

CFRS Critical Mobilising System & Equipment Support SLA

CORNWALL COUNCIL

This public procurement record has 2 releases in its history.

Planning

15 Oct 2025 at 08:15

Planning

13 Aug 2025 at 17:37

Summary of the contracting process

The Cornwall Council is currently in the planning stage of a tender titled "CFRS Critical Mobilising System & Equipment Support SLA," which seeks to enhance critical maintenance and out-of-hours support for alerting and mobilising technologies across all 31 fire stations and 9 remote sites within Cornwall. The tender is classified under the industry category of security, fire-fighting, police, and defence equipment, with delivery set in the South West region of the United Kingdom. The engagement for this procurement process has been extended, with the final engagement end date now due on 13th November 2025. The tender has a planned budget of £145,000 and emphasises procuring from suppliers located within Cornwall, ensuring a quick response and handling of critical fire service incident management capabilities.

This contract represents a significant business growth opportunity, particularly for small and medium-sized enterprises that specialise in providing support services for emergency protocol systems, bespoke fire equipment, and related technologies. Companies experienced in providing diagnostics and support for fire service risk management software and hardware will find this tender particularly suitable, given its need for ongoing maintenance and operational efficiency of emergency communications protocols. The requirement for local suppliers also benefits businesses based in Cornwall or the surrounding regions, promoting regional economic growth and sustainability.

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Notice Title

CFRS Critical Mobilising System & Equipment Support SLA

Notice Description

This contract covers the provision of critical maintenance and out of hours support for the alerting and mobilising technologies across all of Cornwall's 31 Fire Stations and 9x Remote Sites, including Fire HQ. This includes bespoke fire equipment and technology that are critical to the fire service incident response management capability that ensures the right resources are mobilised as quickly as possible to the correct location. To include: Fire Station - Alerting and mobilising equipment - hardware and software issues, GD92 / MG4 Principles (Emergency Communications Protocol) (Fire Service) Firecoder installation/swap-outs using appropriate configuration files. Power Supply Unit failures, testing and swap-outs (Fire Service) RPT1102 Transmitter Programming, testing and swap-outs 4g bearer alerting support, break/fix, e.g. Cradlepoints (IBR1700) faults/fixes Airwave Radio 'Plug and Play' across various SAN equipment. E.g. SAN J 70x Win11 Ruggedized Win11 Mobile Data Terminals used across the services vehicle fleet. Diagnostics and support for bespoke fire service risk management software that underpin the services incident operations. E.g. Airbus SafeCommand Provide triage support in collaboration with Critical Control for 1st and 2nd line diagnostics Coordinate PAT Testing of the alerting equipment across all 31 fire stations and 9 remote sites. Due to the nature of the work we need the suppliers to be local to Cornwall.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9e425bf5-19bb-4567-9ec0-a4f6d2394039
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/409872c5-d409-4565-99ab-66be8327051e
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

35 - Security, fire-fighting, police and defence equipment


CPV Codes

35000000 - Security, fire-fighting, police and defence equipment

Notice Value(s)

Tender Value
£145,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 Oct 20254 months ago
Submission Deadline
Not specified
Future Notice Date
19 Aug 2025Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CORNWALL COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TRURO
Postcode
TR1 3AY
Post Town
Truro
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK3 Cornwall and Isles of Scilly
Small Region (ITL 3)
TLK30 Cornwall and Isles of Scilly
Delivery Location
TLK South West (England)

Local Authority
Cornwall
Electoral Ward
Truro Boscawen & Redannick
Westminster Constituency
Truro and Falmouth

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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