Award

CSHR - Sugar CRM software & support

CABINET OFFICE : CABINET OFFICE

This public procurement record has 1 release in its history.

Award

09 Apr 2019 at 11:32

Summary of the contracting process

The Cabinet Office is conducting a public procurement process for a contract titled "CSHR - Sugar CRM software & support." This tender, classified under the industry category of software package and information systems, has been awarded to SQUIZ UK LTD for a total value of £478,000. The contract period commenced on 13 January 2019 and will conclude on 12 January 2020. The procurement method used is a selective procedure, and while the associated tender period has ended, the award notice was published on 9 April 2019, confirming the contract's details.

This procurement presents significant opportunities for businesses specialising in software solutions and support services, particularly those that are agile and can demonstrate a strong capability in customer relationship management systems. Small and Medium Enterprises (SMEs) without significant prior experience in large contracts may find this an accessible area for growth, as the Cabinet Office's focus on engaging diverse suppliers creates a conducive environment for innovative service providers to compete and expand their market presence.

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Notice Title

CSHR - Sugar CRM software & support

Notice Description

I am submitting the attached business case from the Attract and Retain Board. The case seeks approval to direct award for one year to Squiz, the current supplier of Sugar Customer Relationship (CRM) system, at a net value of PS478k from January 2019 to Jan

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9e812dee-0d4a-4bdf-9f6a-e6d2a8605f9c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cf570e0e-6bf2-4c66-9cd5-2cf935ff70ec
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£478,000 £100K-£500K
Lots Value
Not specified
Awards Value
£478,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
9 Apr 20196 years ago
Submission Deadline
3 Dec 2018Expired
Future Notice Date
Not specified
Award Date
12 Dec 20187 years ago
Contract Period
13 Jan 2019 - 12 Jan 2020 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CABINET OFFICE : CABINET OFFICE
Contact Name
Crown Commercial Service on behalf of Cabinet Office : Cabinet Office
Contact Email
supplier@crowncommercial.gov.uk
Contact Phone
3450103503

Buyer Location

Locality
LIVERPOOL
Postcode
L3 9PP
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified

Local Authority
Liverpool
Electoral Ward
City Centre North
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

SQUIZ

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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