Award

Sustainable Donor Base

NHS BLOOD AND TRANSPLANT

This public procurement record has 1 release in its history.

Award

06 Oct 2020 at 15:46

Award Notice
Summary of the contracting process

The procurement process conducted by NHS Blood and Transplant involves a tender titled "Sustainable Donor Base," aimed at addressing challenges related to donor engagement and operational efficiency. This initiative falls under the IT services category and is based in the United Kingdom. The tender was officially awarded on 12th September 2019, and the contract commenced on 27th January 2020, lasting until 26th January 2021. The procurement method used was selective, carried out as a call-off from a framework agreement, with a total contract value of £850,000.

This tender presents significant opportunities for businesses specialising in service design and consultancy, particularly those with experience in enhancing customer journeys within the healthcare sector. Companies that can effectively demonstrate their capability in engaging diverse user groups, particularly ethnic minorities, will be well-positioned to compete for this project. The requirement for an innovative approach to donor experience suggests that firms proficient in strategic planning and stakeholder engagement will find this opportunity advantageous for growth and collaboration.

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Notice Information

Notice Title

Sustainable Donor Base

Notice Description

An invitation to tender for NHSBT requirement as detailed below via the CCS framework RM6008. Problem Statement Given that background, NHSBT is articulating the challenges into two different problem statements. 1. Problem statement one: How can NHSBT re-imagine the donor journey to consistently meet demand for the Ro sub-type and plasma in 12-18 months from now 2. Problem statement two: How can NHSBT create an effortless experience for donors at the lowest cost of collection for the other 99% of donors while continuing to meet demand Scope of this tender For the purpose of this tender, NHSBT is seeking proposals for external support to resolve both Problem Statements and with a target timeframe of four elapsed months from the contract start date. Out of scope Improvements in Blood Donation to improve colleague engagement (e.g. outsource setup and pack down to a third party). Expected content in the response of vendors' proposals Vendors are expected to describe the following in their proposals to support NHSBT to resolve the problem statement: Clear articulation of the steps/approach to achieve the deliverables described in this Statement of Work. Proposed workplan with a description of the expected phases of work. For each phase, proposal should include an articulation of the main activities, expected inputs, outputs and deliverables and duration of each phase. Proposed team structure including expected internal resources from NHSBT to support a joint- collaborative approach. Proposed approach to ensure that this work secures the engagement and support of the broader Blood Donation and Marketing communities and achieves alignment on strategic intent for the next 5 years at the Executive Team and Board level. Description of the vendor's experience and track record of successful delivery on the stated deliverable(s). Description of the vendor's capability and expertise in service design situations where the target users are from the black ethnic minority group. Demonstrate value for money for NHSBT. Expected deliverables At the end of the external support, NHSBT should be in a position to be confident and have a clear plan on how NHSBT will meet demand for the Ro sub-type and plasma in 12-18 months from now and how it will offer an effortless donor experience at the lowest possible cost while still meeting future demand.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9f07d547-0f46-47c2-a685-f7e189747f4d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1859f69c-291a-4c7c-ac85-7a456e5840c1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£850,000 £500K-£1M
Lots Value
Not specified
Awards Value
£850,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
6 Oct 20205 years ago
Submission Deadline
12 Aug 2019Expired
Future Notice Date
Not specified
Award Date
11 Sep 20196 years ago
Contract Period
27 Jan 2020 - 26 Jan 2021 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS BLOOD AND TRANSPLANT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS34 7QH
Post Town
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK52 Bath & North East Somerset and South Gloucestershire
Delivery Location
Not specified
Local Authority
South Gloucestershire
Electoral Ward
Filton
Westminster Constituency
Filton and Bradley Stoke

Supplier Information

Number of Suppliers
1
Supplier Name

MCKINSEY & COMPANY INC UNITED KINGDOM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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