Award

Project_25701 USS Business Analyst 2

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

20 Apr 2023 at 11:22

Award Notice
Summary of the contracting process

The Department for Work and Pensions has completed the procurement process for the project titled "Project_25701 USS Business Analyst 2" in the industry category of IT services. The contract, with a value of £46,740 GBP, was awarded to Sopra Steria. The procurement method used was selective, with a call-off from a framework agreement. The tender period ended on March 1, 2023, and the contract period is from April 3, 2023, to July 7, 2023. The Department is located in Manchester, England.

This tender presents an opportunity for businesses, particularly in IT services and consulting, to engage with the Department for Work and Pensions. Small and medium-sized enterprises (SMEs) are specifically recognised as suitable for participation. Companies interested in providing support and improvements to digital chatbot services may find this tender suitable for their business growth ambitions.

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Notice Information

Notice Title

Project_25701 USS Business Analyst 2

Notice Description

Provision of a Business Analyst working as part of an internal DWP project team, delivering topics and iterative improvements to the Digital chatbot and end user knowledge held within the ServiceNow toolset, working on a defined set of priorities owned and managed by DWP. Increasing self service and support improvements to the Digital chatbot including the introduction of new topics.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9fc8d296-d1a7-4043-8fbd-ecbbab80c54d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6992c893-42d3-4910-bce9-dcf70b9070f5
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£46,740 Under £100K
Lots Value
Not specified
Awards Value
£37,620 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Apr 20232 years ago
Submission Deadline
1 Mar 2023Expired
Future Notice Date
Not specified
Award Date
30 Mar 20232 years ago
Contract Period
2 Apr 2023 - 7 Jul 2023 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Not specified
Contact Email
ed.desktopbag@dwp.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MANCHESTER
Postcode
M2 3LR
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified
Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

SOPRA STERIA

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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