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Switchboard Console Software

United Lincolnshire Teaching Hospitals NHS Trust

This public procurement record has 2 releases in its history.

Award

12 Jun 2026 at 19:03

Award Notice
Award

12 Jun 2026 at 17:51

Award Notice
Summary of the contracting process

The United Lincolnshire Teaching Hospitals NHS Trust has completed the procurement process for a contract titled "Switchboard Console Software," focusing on the software package and information systems industry category. This procurement involves a call-off from a framework agreement for Console Call Director Switchboard Software, intended to enhance telephony solutions by providing a centralised call-handling interface. The contract, valued at £26,008.98 for the full three-year duration without extensions, was awarded to INSIGHT DIRECT (UK) LTD. The procurement process was selective, with the award finalised on 12th June 2026. The contract is set to commence on 14th June 2026 and conclude on 13th June 2029, with the services to be delivered in the East Midlands, specifically in Lincoln, United Kingdom.

This tender presents significant opportunities for business growth, particularly for businesses specialising in software solutions that complement telephony systems. Companies that can supply software packages and related information systems, especially those focused on enhancing call-handling interfaces, would find this contract beneficial. Small and medium-sized enterprises (SMEs) are particularly encouraged, given the suitability criteria outlined by the buyer, even though the supplier, in this case, is a large-scale enterprise. Engaging in such contracts can provide substantial market exposure and establish long-term relationships with public sector clients like NHS Trusts, broadening business prospects within the public procurement landscape.

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Notice Information

Notice Title

Switchboard Console Software

Notice Description

The Contracting Authority requires Console Call Director Switchboard Software to complement its telephony solutions to provide acentralised call-handling interface. The contract is for 3 years with no extensions. The contract value on this notice is for the full contract duration. This a call-off contract award via NOECPC Total Technology Solutions

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a0c8a3db-d75a-4a72-ba84-b8aeae9306b1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cf148b3d-1832-4f3d-88f9-35c8337bfd4b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£26,008 Under £100K
Lots Value
Not specified
Awards Value
£26,008 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
12 Jun 20262 months ago
Submission Deadline
1 Jun 2026Expired
Future Notice Date
Not specified
Award Date
12 Jun 20262 months ago
Contract Period
14 Jun 2026 - 13 Jun 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
United Lincolnshire Teaching Hospitals NHS Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LINCOLN,
Postcode
LN2 5QY
Postcode Area
Lincoln
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF3 Lincolnshire
Small Region (ITL 3)
TLF30 Lincolnshire CC
Delivery Location
TLF East Midlands (England)
Local Authority
Lincoln
Electoral Ward
Abbey
Westminster Constituency
Lincoln

Supplier Information

Number of Suppliers
1
Supplier Name

INSIGHT DIRECT (UK) LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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