Award

HDC 347 CRM

HARBOROUGH DISTRICT COUNCIL

This public procurement record has 1 release in its history.

Award

06 Nov 2020 at 14:54

Award Notice
Summary of the contracting process

Harborough District Council has completed a procurement process for customer relationship management software titled "HDC 347 CRM," classified under the software package and information systems category. The contracting authority, located in Market Harborough, England, conducted this selective procurement through a call-off from the GCloud Framework. The contract, valued at £143,560, commenced on 1st November 2020 and will run until 31st October 2022, with the tender period concluding on 28th August 2020.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) to engage in the growing field of software services. Businesses that specialise in innovative customer relationship management solutions, particularly those able to deliver effective, tailored services within the public sector, would be well-suited to compete in future procurements from Harborough District Council and similar contracting authorities.

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Notice Information

Notice Title

HDC 347 CRM

Notice Description

Customer relationship management software procured via GCloud Framework

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a0d91bbc-de39-48d1-8684-9e266dc7d345
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/07939303-e004-4828-bbbc-910ae375f984
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£143,560 £100K-£500K
Lots Value
Not specified
Awards Value
£143,560 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
6 Nov 20205 years ago
Submission Deadline
28 Aug 2020Expired
Future Notice Date
Not specified
Award Date
7 Sep 20205 years ago
Contract Period
1 Nov 2020 - 31 Oct 2022 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HARBOROUGH DISTRICT COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MARKET HARBOROUGH
Postcode
LE16 7AG
Post Town
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
TLF East Midlands (England)
Local Authority
Harborough
Electoral Ward
Market Harborough-Great Bowden & Arden
Westminster Constituency
Harborough, Oadby and Wigston

Supplier Information

Number of Suppliers
1
Supplier Name

NETCALL SYSTEMS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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