Tender

GB-Leeds: CRM System

ROYAL ARMOURIES

This public procurement record has 1 release in its history.

Tender

28 Jun 2019 at 09:40

Summary of the contracting process

The Royal Armouries Museum is currently seeking to procure a comprehensive Customer Relationship Management (CRM) system through an open tender process. The contract, valued between £100,000 and £500,000, aims to facilitate a user-friendly solution that aligns with the organisation's corporate vision. Located in Leeds, within the Yorkshire and the Humber region, the tender period ends on 13th July 2019, with the contract commencing on 15th September 2019 and lasting until 14th September 2022.

This opportunity is particularly suited for small and medium enterprises (SMEs) that specialise in CRM software development services. Businesses that can deliver effective software solutions with a focus on user experience and resource efficiency may find this tender appealing. SMEs capable of navigating the open procurement method and providing tailored software packages will likely benefit from this contract, enhancing their visibility and potential for growth within the public sector.

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Notice Title

GB-Leeds: CRM System

Notice Description

The Royal Armouries Museum (RA) aims to procure a user-friendly, holistic CRM service which serves the various interests of RA, does not demand disproportionate time and resources to manage, and empowers RA to pursue its corporate vision. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a12978be-3552-42c4-a0a1-0dab72480f31
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/551f746a-a003-46fc-ab5b-2ee7cba0ef49
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48445000 - Customer Relation Management software package

72212445 - Customer Relation Management software development services

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Jun 20196 years ago
Submission Deadline
13 Jul 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
14 Sep 2019 - 14 Sep 2022 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
ROYAL ARMOURIES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS27 9PF
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
TLE Yorkshire and The Humber

Local Authority
Leeds
Electoral Ward
Morley North
Westminster Constituency
Leeds South West and Morley

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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