Award

OIA Live Service Support

H M REVENUE & CUSTOMS

This public procurement record has 2 releases in its history.

AwardUpdate

17 Oct 2025 at 14:12

Award

17 Oct 2025 at 14:10

Summary of the contracting process

The public procurement process titled "OIA Live Service Support" was conducted by H M Revenue & Customs, located in London, England. This tender, classified under the IT services category involving consulting, software development, Internet, and support, has now been completed. It followed a selective procurement method via a call-off from a framework agreement. The entire process culminated with the award made on 31st July 2025, and the contract period running from 1st September 2025 to 31st August 2026. The procurement was valued at £236,816 and involved delivery within the United Kingdom.

This procurement represents a significant opportunity for businesses involved in IT services, particularly those capable of providing ongoing support for live Oracle-based services. Although the procurement method was selective, suggesting large-scale operations like Oracle Corporation UK Limited might have a competitive edge, businesses looking to establish or expand their footprint in public sector IT services can gain insight into such contracts. Engaging in similar framework agreements or preparing for future tender opportunities with H M Revenue & Customs could foster business growth.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

OIA Live Service Support

Notice Description

OIA Live service support contract to support additional ongoing support from Oracle once the service is live

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a16d1097-0561-499d-838b-d4c48533199a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/422e5413-913a-46b2-ae7b-8a78a117cb69
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£236,816 £100K-£500K
Lots Value
Not specified
Awards Value
£236,816 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Oct 20254 months ago
Submission Deadline
30 Jul 2025Expired
Future Notice Date
Not specified
Award Date
30 Jul 20256 months ago
Contract Period
31 Aug 2025 - 31 Aug 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SS99 1AA
Post Town
Southend-on-Sea
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
Not specified

Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Supplier Information

Number of Suppliers
1
Supplier Name

ORACLE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-a16d1097-0561-499d-838b-d4c48533199a-2025-10-17T15:12:15+01:00",
    "date": "2025-10-17T15:12:15+01:00",
    "ocid": "ocds-b5fd17-a16d1097-0561-499d-838b-d4c48533199a",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CW102645",
        "title": "OIA Live Service Support",
        "description": "OIA Live service support contract to support additional ongoing support from Oracle once the service is live",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 236816,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2025-07-31T00:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-09-01T00:00:00+01:00",
            "endDate": "2026-08-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-GOR-D25",
            "name": "H M REVENUE & CUSTOMS",
            "identifier": {
                "legalName": "H M REVENUE & CUSTOMS",
                "scheme": "GB-GOR",
                "id": "D25"
            },
            "address": {
                "streetAddress": "100 PARLIAMENT STREET",
                "locality": "LONDON",
                "postalCode": "SS991AA",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Zeeshan Ahmed",
                "email": "Zeeshan.ahmed2@hmrc.gov.uk",
                "telephone": "+44 300 053 5356"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-01782505",
            "name": "Oracle Corporation Uk Limited",
            "identifier": {
                "legalName": "Oracle Corporation Uk Limited",
                "scheme": "GB-COH",
                "id": "01782505"
            },
            "address": {
                "streetAddress": "Oracle Parkway RG6 1RA GB"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-GOR-D25",
        "name": "H M REVENUE & CUSTOMS"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-a16d1097-0561-499d-838b-d4c48533199a-1",
            "status": "active",
            "date": "2025-07-31T00:00:00+01:00",
            "datePublished": "2025-10-17T15:10:45+01:00",
            "value": {
                "amount": 236816,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-01782505",
                    "name": "Oracle Corporation Uk Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-09-01T00:00:00+01:00",
                "endDate": "2026-08-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/422e5413-913a-46b2-ae7b-8a78a117cb69",
                    "datePublished": "2025-10-17T15:10:45+01:00",
                    "format": "text/html",
                    "language": "en",
                    "dateModified": "2025-10-17T15:12:15+01:00"
                }
            ]
        }
    ]
}