South Cambridgeshire District Council - Consultation Platform Software

Contract Timeline

Publication Date

16th August 2024 10:36:43 AM

Planning Deadline

23rd August 2024 22:59:59 PM   Expired

Contract Summary

Soft Market Testing - South Cambridgeshire District Council (SCDC) is looking for suitable software to design, develop, and implement an innovative and user-friendly consultation platform. This platform will facilitate engagement between local government and its residents, enabling effective communication, feedback collection, and participatory decision-making. The key functionality of the software should include features that would allow us to increase engagement with residents and to provide a comprehensive online platform where residents can track consultations from beginning to end. The platform should also contain a secure login option for residents to keep track of their engagement and so that we can contact residents when new consultations and opportunities for engagement are posted. The consultation platform must be GDPR and accessibility compliant, with an intuitive and user-friendly interface for residents. The system should have flexible feedback collection tools, including question branching, polls and interactive maps as well as the ability to easily design and change templates to incorporate our branding. Training and support must be available for using and designing the platform. The platform must also provide a single access point for visibility of all current and historic consultations. The platform should be able to provide us tools to geographically target consultations so that only residents of a certain geography can answer. We would also want the platform to include single sign-on functionality through our existing IEG4 portal and seamless integration with our existing Council website, with the potential for further integration with other platforms/tools if needed. The platform should provide tools for efficient analysis and data collection. This includes aspects such as AI driven sentiment analysis, trend identification and free text categorisation, as well as interactive dashboards to present findings. It should also be easy to export data if needed. Platforms that include AI and machine learning, community panels/forums, user profiles and activity tracking, anonymity options, offline capabilities and multi-channel communications would also be welcome. We would welcome expressions of interest in relation to systems that are suitable for a range of local authority consultations, including those that can be proven to meet the specific requirement of detailed Planning consultations. Please contact kevin.ledger@scambs.gov.uk by no later than 5pm on 23/08/24.

Contract Details

Open Contracting ID

ocds-b5fd17-a1768fee-f41e-46ed-82c9-c78f648e4554

Publication Source

Contracts Finder

Procurement Stage

Planning

Procurement Method

N/A

Procurement Method Details

N/A

Procurement Category

N/A

Tender Suitability

SME

Framework / DPS

Contract Classification

CPV Code(s)

48000000
72200000

CPV Division(s)

48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support

Awarding Authority

SOUTH CAMBRIDGESHIRE DISTRICT COUNCIL

Buyer Name

Kevin Ledger

Buyer Email

kevin.ledger@scambs.gov.uk

Buyer Phone

+44 1954713378

Buyer Address

South Cambridgeshire Hall, Cambourne Business Park

Cambourne

CB23 6EA

United Kingdom