Tender

Chatbot AI

WOLVERHAMPTON CITY COUNCIL

This public procurement record has 2 releases in its history.

TenderAmendment

03 Dec 2021 at 12:40

Tender Notice
Tender

19 Nov 2021 at 11:20

Tender Notice
Summary of the contracting process

The Wolverhampton City Council is currently inviting tenders for the "Chatbot AI" project, which aims to enhance access to council services through Artificial Intelligence. The procurement process is in the Tender stage, with a designated budget of £75,000. This opportunity falls under the industry category of Software package and information systems, with a significant focus on IT services such as consulting and software development. The tender period is set to conclude on 10 December 2021, while the contract is expected to commence on 17 December 2021 and run until 16 December 2022. Interested parties can find further details through the provided links.

This tender presents an excellent opportunity for technology and software development companies, particularly small and medium-sized enterprises (SMEs), to contribute to innovative public services. Businesses with expertise in AI, chatbot development, or cloud services, especially those capable of delivering enterprise solutions, may find this project particularly appealing. Competing for this contract could not only enhance a company's portfolio but also foster collaboration with public sector entities, paving the way for future projects in the growing field of digital transformation in local government.

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Notice Information

Notice Title

Chatbot AI

Notice Description

Wolverhampton Council City (CWC) have identified two Artificial Intelligence (AI) use cases that will help provide citizens of Wolverhampton 24/7 access to their Council queries without human interaction. The first phase of this IT Project will be delivered in workstreams, covering both launch of the Citizen Assistant and Microsoft Dynamics integration. There is also a need for enterprise viability configuration and deployment into the Council's Azure Cloud. This will also provide the much-needed Chatbot structure to expand the services to other areas like ICT, Hub, HR and Revs and Bens in future. Additional information: For further information, please register your interest at https://procontract.due-north.com/Advert?advertId=c4c89de2-2849-ec11-810e-005056b64545&fromProjectDashboard=True

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a198f0cb-469c-48ed-8c92-fd8d141ceabe
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1214ac0e-4ab8-44f4-a2b1-6e39f53a729c
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£75,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Dec 20214 years ago
Submission Deadline
10 Dec 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
17 Dec 2021 - 16 Dec 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WOLVERHAMPTON CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WOLVERHAMPTON
Postcode
WV1 1RL
Post Town
Wolverhampton
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG39 Wolverhampton
Delivery Location
TLG West Midlands (England)
Local Authority
Wolverhampton
Electoral Ward
St Peters
Westminster Constituency
Wolverhampton West

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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