Award

Provision of Social Media Monitoring & Listening Solution

INTELLECTUAL PROPERTY OFFICE (IPO)

This public procurement record has 1 release in its history.

Award

27 Mar 2024 at 11:53

Summary of the contracting process

The Intellectual Property Office (IPO) has awarded a contract for the provision of a Social Media Monitoring & Listening Solution. The contract, valued at £23,260.50 GBP, was awarded to Hootsuite Inc. The tender was a direct procurement method with a single tender action. The contract period is from 1st March 2024 to 28th February 2027. The procurement stage was completed, and the closing date for the tender was 19th February 2024. The IPO, based in Newport, United Kingdom, is the buying organisation in this process.

This opportunity to provide Social Media Monitoring & Listening services could benefit businesses in the communications network and multimedia software development services category. Small and medium-sized enterprises (SMEs) are suitable for this contract. Businesses interested in providing such technology solutions to governmental organisations should consider Hootsuite Inc's success in securing this contract as a benchmark for competing in similar tenders.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Provision of Social Media Monitoring & Listening Solution

Notice Description

Social Media Monitoring & Listening Solution for the IPO

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a19bf52d-c873-4a25-a9d6-6a6f46d98f22
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/89963ea0-97f8-4458-b317-ef07be4ad08d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

72 - IT services: consulting, software development, Internet and support


CPV Codes

32412000 - Communications network

72212520 - Multimedia software development services

Notice Value(s)

Tender Value
£23,260 Under £100K
Lots Value
Not specified
Awards Value
£23,260 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Mar 20241 years ago
Submission Deadline
19 Feb 2024Expired
Future Notice Date
Not specified
Award Date
26 Feb 20241 years ago
Contract Period
1 Mar 2024 - 28 Feb 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
INTELLECTUAL PROPERTY OFFICE (IPO)
Contact Name
IPO Procurement
Contact Email
corporate-commercial@ipo.gov.uk
Contact Phone
0300 300 2000

Buyer Location

Locality
NEWPORT
Postcode
NP10 8QQ
Post Town
Newport
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL54 Monmouthshire and Newport
Delivery Location
Not specified

Local Authority
Newport
Electoral Ward
Tredegar Park and Marshfield
Westminster Constituency
Newport West and Islwyn

Supplier Information

Number of Suppliers
1
Supplier Name

HOOTSUITE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-a19bf52d-c873-4a25-a9d6-6a6f46d98f22-2024-03-27T11:53:54Z",
    "date": "2024-03-27T11:53:54Z",
    "ocid": "ocds-b5fd17-a19bf52d-c873-4a25-a9d6-6a6f46d98f22",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CF-0063100D1r000001nvObEAI",
        "title": "Provision of Social Media Monitoring & Listening Solution",
        "description": "Social Media Monitoring & Listening Solution for the IPO",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "32412000",
            "description": "Communications network"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "72212520",
                "description": "Multimedia software development services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "NP10 8QQ"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 23260.5,
            "currency": "GBP"
        },
        "procurementMethod": "direct",
        "procurementMethodDetails": "Single tender action (below threshold)",
        "tenderPeriod": {
            "endDate": "2024-02-19T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2024-03-01T00:00:00Z",
            "endDate": "2027-02-28T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-270060",
            "name": "Intellectual Property Office (IPO)",
            "identifier": {
                "legalName": "Intellectual Property Office (IPO)"
            },
            "address": {
                "streetAddress": "Cardiff Road",
                "locality": "Newport",
                "postalCode": "NP10 8QQ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "IPO Procurement",
                "email": "Corporate-Commercial@ipo.gov.uk",
                "telephone": "0300 300 2000"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-278358",
            "name": "Hootsuite Inc",
            "identifier": {
                "legalName": "Hootsuite Inc"
            },
            "address": {
                "streetAddress": "5 East 8th Ave. Vancouver, BC V5T 1RS CANADA V5T 1RS"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-270060",
        "name": "Intellectual Property Office (IPO)"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-a19bf52d-c873-4a25-a9d6-6a6f46d98f22-1",
            "status": "active",
            "date": "2024-02-26T00:00:00Z",
            "datePublished": "2024-03-27T11:53:54Z",
            "value": {
                "amount": 23260.5,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-278358",
                    "name": "Hootsuite Inc"
                }
            ],
            "contractPeriod": {
                "startDate": "2024-03-01T00:00:00Z",
                "endDate": "2027-02-28T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/89963ea0-97f8-4458-b317-ef07be4ad08d",
                    "datePublished": "2024-03-27T11:53:54Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "description": "Intellectual Property Office_AF+Other DocuSign REDACTED",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/fa558412-fff7-4a2c-b073-37da5384957c",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}