Award

Primary Care Web Tool: Enquiry Management Service

NHS COMMISSIONING BOARD

This public procurement record has 1 release in its history.

Award

18 Jan 2017 at 10:42

Summary of the contracting process

The NHS Commissioning Board is seeking suppliers for the "Primary Care Web Tool: Enquiry Management Service" contract, which focuses on managing FAQs and communications for the NHS Primary Care Website. The procurement is complete, having an award value of £163,317. This procurement falls under the IT services industry (CPV code: 72000000) and took place in London. The contract period runs from 18th October 2016 to 17th April 2018, following a tender period that ended on 5th August 2016.

This contract presents an opportunity for businesses engaged in IT consulting, software development, and digital support services to expand their operations in the public health sector. Companies that can offer innovative solutions for managing website enquiries and communications would be particularly well-suited to compete for similar future tenders in the NHS, which often seeks to enhance public engagement and streamline information dissemination.

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Notice Title

Primary Care Web Tool: Enquiry Management Service

Notice Description

To award a supplier to continue delivering the existing Enquiry Management Service for the NHS Primary Care Website. The requirement for this contract is to primarily manage the Frequently Asked Questions (FAQs) response process as well as issuing communications and data collection reminder messages to the relevant users.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a2fb47ae-21b8-4a2e-bb5f-28abd662e933
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/452704cd-cdd8-49aa-9b5a-e271fa32cc57
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£163,317 £100K-£500K
Lots Value
Not specified
Awards Value
£163,317 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Jan 20179 years ago
Submission Deadline
5 Aug 2016Expired
Future Notice Date
Not specified
Award Date
4 Oct 20169 years ago
Contract Period
17 Oct 2016 - 17 Apr 2018 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS COMMISSIONING BOARD
Contact Name
Vanessa Amissah
Contact Email
vanessa.amissah@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SE1 6LH
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI London

Local Authority
Southwark
Electoral Ward
St George's
Westminster Constituency
Bermondsey and Old Southwark

Supplier Information

Number of Suppliers
1
Supplier Name

SOUTH CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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