Award

SURVEYS - Lot 1 Customer Satisfaction, Lot 2 Employee Satisfaction, Lot 3 Transactional Surveys to Capture the Voice of the Customer

WAKEFIELD AND DISTRICT HOUSING LIMITED

This public procurement record has 3 releases in its history.

Award

12 Apr 2023 at 15:08

Award Notice
Tender

08 Sep 2022 at 14:06

Tender Notice
Tender

07 Sep 2022 at 08:35

Tender Notice
Summary of the contracting process

The Wakefield and District Housing Limited has awarded a contract for SURVEYS encompassing Customer Satisfaction, Employee Satisfaction, and Transactional Surveys. The procurement process was initiated as a tender with a value of £141,600 in GBP. The contract period is scheduled from 1st April 2023 to 31st March 2025. The supplier is Acuity Research & Practice, M E L Research, and Sabio Ltd. The award notice was published on 12th April 2023.

This procurement process for survey services by Wakefield and District Housing Limited presents business growth opportunities for research and survey companies focusing on customer and employee satisfaction. Companies specialising in survey services can consider competing in this tender to secure contracts and expand their business presence within the industry category of Survey services. The active status of the procurement process indicates potential for further engagement with the buying organisation.

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Notice Information

Notice Title

SURVEYS - Lot 1 Customer Satisfaction, Lot 2 Employee Satisfaction, Lot 3 Transactional Surveys to Capture the Voice of the Customer

Notice Description

The purpose of this tender is procure our SURVEY requirements across the following three lots; Lot 1 Tenant Satisfaction Survey Lot 2 Employee Survey Lot 3 Transactional surveys to capture the voice of the customer Further details can be found via the Proactis ProContract e-tendering portal.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a3335163-a2f9-43c2-9025-63cfdafe3560
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/663ff7b3-33dc-44fa-843e-fb515234f0b6
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311000 - Survey services

79342310 - Customer survey services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£172,209 £100K-£500K
Lots Value
Not specified
Awards Value
£141,600 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
12 Apr 20232 years ago
Submission Deadline
13 Oct 2022Expired
Future Notice Date
Not specified
Award Date
17 Mar 20232 years ago
Contract Period
31 Mar 2023 - 31 Mar 2025 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WAKEFIELD AND DISTRICT HOUSING LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CASTLEFORD
Postcode
WF10 5HX
Post Town
Wakefield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE45 Wakefield
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Wakefield
Electoral Ward
Castleford Central and Glasshoughton
Westminster Constituency
Pontefract, Castleford and Knottingley

Supplier Information

Number of Suppliers
3
Supplier Names

ACUITY RESEARCH & PRACTICE

M E L RESEARCH

SABIO

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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