Award

GB-Glasgow: Kana Agent Desktop

STUDENT LOANS COMPANY

This public procurement record has 1 release in its history.

Award

04 Jul 2022 at 11:30

Award Notice
Summary of the contracting process

The Student Loans Company, located at 100 Bothwell Street, Glasgow, has recently awarded a contract for the procurement of the Kana Agent Desktop software, classified under the CPV code for software packages and information systems. The award, valued at £71,758.61, follows a tender process that concluded on 21 June 2022, with the contract period commencing on 28 June 2022 and set to expire on 27 March 2023.

This tender presents a significant opportunity for businesses in the software development and IT services industries, particularly those specialising in customer interaction solutions. Large-scale suppliers such as Verint Systems, which secured the contract, exemplify the type of businesses that are likely to succeed in similar future tenders. Companies looking to expand their market presence should consider leveraging this procurement as a benchmark for competitiveness in forthcoming opportunities within the public sector.

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Notice Information

Notice Title

GB-Glasgow: Kana Agent Desktop

Notice Description

Kana Agent Desktop

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a394166f-3ea6-49e8-ba5d-646cbc49fbc8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d54bcd1f-d245-490b-bf85-e568b2601430
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£71,758 Under £100K
Lots Value
Not specified
Awards Value
£71,758 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Jul 20223 years ago
Submission Deadline
20 Jun 2022Expired
Future Notice Date
Not specified
Award Date
20 Jun 20223 years ago
Contract Period
27 Jun 2022 - 27 Mar 2023 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
STUDENT LOANS COMPANY
Contact Name
Pamela Moore
Contact Email
pamela_moore@slc.co.uk
Contact Phone
01413062000

Buyer Location

Locality
GLASGOW
Postcode
G2 7JD
Post Town
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland
Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
1
Supplier Name

VERINT SYSTEMS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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