Award

Online Calling Solution

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

13 Sep 2023 at 13:59

Summary of the contracting process

The UK tax authority, H M Revenue & Customs, has awarded a contract for an Online Calling Solution. This telecommunications services contract is valued at £3,518,000 and was procured through a selective procurement method as a call-off from a framework agreement. The contract period will run from April 15, 2024, to April 14, 2027, providing opportunities for businesses specialising in telecommunications services within the United Kingdom.

Small and medium enterprises (SMEs) interested in providing online calling solutions should take note of the opportunity presented by this tender. The competitive nature of the procurement method allows for innovation and quality service delivery. Businesses with a focus on telecommunications and technology solutions are well-suited to compete for this contract, offering growth potential and the chance to provide essential services to H M Revenue & Customs.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Online Calling Solution

Notice Description

This contract is for the provision of an online calling solution to enable users to make and receive phone calls to and from the external telephone network, as well as continue to be able to make internal calls. Call Off from Crown Commercial Services Framework Agreement RM3808. Contract term is three years and includes the option to extend for two individual periods of 12 months if required. (3+1+1).

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a39f00e9-355f-4083-a6f3-194d48d8badc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/06330c19-e9f6-41b1-b8e8-3d08857a25fd
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services


CPV Codes

64200000 - Telecommunications services

Notice Value(s)

Tender Value
£3,518,000 £1M-£10M
Lots Value
Not specified
Awards Value
£3,518,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
13 Sep 20232 years ago
Submission Deadline
30 Jun 2023Expired
Future Notice Date
Not specified
Award Date
14 Aug 20232 years ago
Contract Period
14 Apr 2024 - 14 Apr 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
M3 5BS
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
Not specified

Local Authority
Salford
Electoral Ward
Blackfriars & Trinity
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
1
Supplier Name

GAMMA TELECOM

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-a39f00e9-355f-4083-a6f3-194d48d8badc-2023-09-13T14:59:40+01:00",
    "date": "2023-09-13T14:59:40+01:00",
    "ocid": "ocds-b5fd17-a39f00e9-355f-4083-a6f3-194d48d8badc",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "SR1243808035",
        "title": "Online Calling Solution",
        "description": "This contract is for the provision of an online calling solution to enable users to make and receive phone calls to and from the external telephone network, as well as continue to be able to make internal calls. Call Off from Crown Commercial Services Framework Agreement RM3808. Contract term is three years and includes the option to extend for two individual periods of 12 months if required. (3+1+1).",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "64200000",
            "description": "Telecommunications services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 3518000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2023-06-30T15:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2024-04-15T00:00:00+01:00",
            "endDate": "2027-04-14T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-GOR-D25",
            "name": "H M Revenue & Customs",
            "identifier": {
                "legalName": "H M Revenue & Customs",
                "scheme": "GB-GOR",
                "id": "D25"
            },
            "address": {
                "streetAddress": "100 PARLIAMENT STREET",
                "locality": "LONDON",
                "postalCode": "M3 5BS",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Nicola Harris",
                "email": "nicola.harris2@hmrc.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-04340834",
            "name": "GAMMA TELECOM LTD",
            "identifier": {
                "legalName": "GAMMA TELECOM LTD",
                "scheme": "GB-COH",
                "id": "04340834"
            },
            "address": {
                "streetAddress": "18th Floor,52 Lime Street the Scalpel LONDON EC3M 7AF GB"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-GOR-D25",
        "name": "H M Revenue & Customs"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-a39f00e9-355f-4083-a6f3-194d48d8badc-1",
            "status": "active",
            "date": "2023-08-15T00:00:00+01:00",
            "datePublished": "2023-09-13T14:59:40+01:00",
            "value": {
                "amount": 3518000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-04340834",
                    "name": "GAMMA TELECOM LTD"
                }
            ],
            "contractPeriod": {
                "startDate": "2024-04-15T00:00:00+01:00",
                "endDate": "2027-04-14T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/06330c19-e9f6-41b1-b8e8-3d08857a25fd",
                    "datePublished": "2023-09-13T14:59:40+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "contractSigned",
                    "description": "Redacted Contract",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/811559ca-cf0b-440d-b7c4-3dfd5b9a365c",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}