Tender

Customer Perception Study Tender

ORDNANCE SURVEY

This public procurement record has 1 release in its history.

Tender

18 Jan 2023 at 15:51

Tender Notice
Summary of the contracting process

The Ordnance Survey has issued a tender for a Customer Perception Study. The research aims to understand strategic priorities, performance against needs, and overall sentiment of key stakeholders. The study will involve senior business leaders and data users to gather insights for enhancing strategic relevance. The tender falls under market research services in the services category. The procurement method is an open procedure with a deadline for submissions by February 20, 2023. The contract period starts on April 16, 2023, and lasts until April 16, 2028, providing growth opportunities for SMEs and VCSEs in the South East, United Kingdom.

This tender by Ordnance Survey offers opportunities for businesses specializing in market research services. Companies capable of conducting in-depth stakeholder analysis and translating insights into strategic actions are well-suited to compete. With a firm deadline for submissions and a long contract period, successful bidders can establish a strong foothold in serving the strategic needs of Ordnance Survey's key clients and partners. SMEs and VCSEs based in the South East of the United Kingdom are particularly positioned to leverage this tender for business growth and development.

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Notice Information

Notice Title

Customer Perception Study Tender

Notice Description

OS has been conducting research with our largest and most important clients, partners, and PSGA members since 2015. The objective of the research is to understand the strategic priorities of these stakeholders, understand how we are performing against their current and future needs and understand the overall sentiment. The awarded supplier will carry out research with senior business leaders and users of data to understand current perceptions of OS and to uncover how OS should change to remain strategically relevant to these customers over time. Additional information: The Tender documentation is free to access and download on the following link: Visit http://in-tendhost.co.uk/os to access the (In-tend) supplier portal. If you encounter any difficulties whilst using the system, you can contact our Support team by phoning 0844 2728810 or emailing support@in-tend.co.uk Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a414550a-df7b-4326-a6b2-62f025ca80ed
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8321367e-0be9-429a-85bd-7785ea994e78
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Jan 20233 years ago
Submission Deadline
20 Feb 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
16 Apr 2023 - 16 Apr 2028 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ORDNANCE SURVEY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOUTHAMPTON
Postcode
SO16 0AS
Post Town
Southampton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ36 Central Hampshire
Delivery Location
TLJ South East (England)
Local Authority
Test Valley
Electoral Ward
Chilworth, Nursling & Rownhams
Westminster Constituency
Romsey and Southampton North

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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