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2025-114 Direct Internet Access

Ofgem

This public procurement record has 1 release in its history.

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11 Sep 2026 at 17:45

Award Notice
Summary of the contracting process

Ofgem procured direct internet access services for its three offices in London, Glasgow and Cardiff. The requirement was for two fully diverse, non-contended internet-facing circuits, each supplied with Ethernet demarcation devices. The last-mile access tails had to maintain at least five metres of spatial separation at every point, supporting resilience and continuity of connectivity. This is a telecommunications and internet network services requirement, covering the provision and operation of business-grade internet access rather than general IT support or standard office connectivity. The work concerns Ofgem’s UK office network, with the stated delivery locations in England, Scotland and Wales. It is categorised as internet network services and internet service provider services, and is identified as suitable for small and medium-sized enterprises.

The procurement has been completed following an open procedure. Bids were due by 1 January 2026. Ofgem awarded the contract to Commsworld Ltd on 4 August 2026 for £248,940. The contract period runs from 18 September 2026 to 17 September 2031. The award covers the full direct internet access requirement, with one supplier identified and no separate lots reported. The contract is for services and relates to connectivity delivered across Ofgem’s offices in London, Glasgow and Cardiff. The procurement’s stated value and the awarded value are both £248,940. The completed outcome means the requirement has moved beyond tendering and supplier selection, with Commsworld Ltd recorded as the active awarded supplier for the five-year service period.

This opportunity indicates demand from Ofgem for resilient, enterprise-grade internet connectivity across multiple UK offices. A credible future supplier would need to provide at least two genuinely diverse, non-contended internet circuits, supported by Ethernet demarcation equipment and physically separated access routes. The requirement favours telecommunications providers, internet service providers and network operators with strong carrier, access-network and service-management capabilities. Suppliers should be able to design and operate resilient connectivity across London, Glasgow and Cardiff, coordinate last-mile infrastructure, demonstrate route diversity and maintain reliable business-critical service across geographically separate sites. The procurement was identified as suitable for SMEs, so a specialist connectivity provider with the necessary network reach, operational capacity and delivery partnerships could be well placed when this buyer’s requirement returns to market.

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Notice Information

Notice Title

2025-114 Direct Internet Access

Notice Description

Ofgem require direct internet access delivered to its 3 office locations in London, Glasgow and Cardiff.The supplier will provide Ofgem with 2 fully diverse non contended internet facing circuits with Ethernet Demarcation Devices with at least five (5) metres spatial separation at all points within the last-mile access tails.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a4a4f41b-cac9-45e3-94ff-ff4315316d3a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8049c1f3-8071-4542-90ee-6fad22e450f3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

72 - IT services: consulting, software development, Internet and support

CPV Codes

32412110 - Internet network

72400000 - Internet services

72411000 - Internet service providers ISP

Notice Value(s)

Tender Value
£248,940 £100K-£500K
Lots Value
Not specified
Awards Value
£248,940 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
11 Sep 20264 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
4 Aug 20261 months ago
Contract Period
18 Sep 2026 - 17 Sep 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Ofgem
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

Commsworld Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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