Award

Provision of Microsoft Dynamics Customer Service Enterprise Licences

DVLA - DRIVER & VEHICLE LICENSING AGENCY

This public procurement record has 1 release in its history.

Award

11 Nov 2021 at 13:14

Summary of the contracting process

The Driver & Vehicle Licensing Agency (DVLA) has completed a procurement process for the "Provision of Microsoft Dynamics Customer Service Enterprise Licences", which falls under the software package and information systems industry category. This contract was awarded on 25 October 2021, with a value of £182,962.78. The contract period runs from 27 October 2021 to 27 October 2022, and the procurement method used was selective, operating under a call-off from the Crown Commercial Service GCloud 12 framework agreement. The procurement process concluded on 22 October 2021.

This tender presents significant opportunities for software companies, particularly those specialising in customer service solutions, to expand their business with government clients. Firms that can deliver comprehensive software packages, particularly those tailored to the public sector and capable of integrating with existing systems, would be well-positioned to compete in future tenders. Given the scale of this contract and the ongoing demand for software innovations in customer service, businesses in this domain could benefit greatly from similar contracts.

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Notice Title

Provision of Microsoft Dynamics Customer Service Enterprise Licences

Notice Description

Awarded contract via Crown Commercial Service GCloud 12 framework agreement for the provision of Microsoft Dynamics 365 Customer Service Enterprise licences.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a509bc3c-a245-4aac-9916-041e3e409564
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0b437a22-64d4-4ff2-9d8f-5b7c627358ec
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£182,962 £100K-£500K
Lots Value
Not specified
Awards Value
£182,962 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
11 Nov 20214 years ago
Submission Deadline
22 Oct 2021Expired
Future Notice Date
Not specified
Award Date
24 Oct 20214 years ago
Contract Period
26 Oct 2021 - 27 Oct 2022 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DVLA - DRIVER & VEHICLE LICENSING AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWANSEA
Postcode
SA6 7JL
Post Town
Swansea
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
TLL Wales

Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Supplier Information

Number of Suppliers
1
Supplier Name

PHOENIX SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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