Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Contract award for the provision of an e-Procurement tool for the Financial Ombudsman Service

Financial Ombudsman Service

This public procurement record has 1 release in its history.

Award

23 Oct 2026 at 15:57

Award Notice
Summary of the contracting process

The Financial Ombudsman Service procured continued provision of the Jaggaer e-procurement platform to support its procurement activities. The requirement covers software licences, hosting, maintenance, upgrades and support services for the platform. This is procurement software (CPV 48490000), delivered for the service in London. The buyer is the Financial Ombudsman Service, which uses the system to manage its procurement activity.

The procurement is complete and was awarded to Bravo Solutions UK Limited on 25 September 2026. The award value is £165,000. The stated contract period runs from 6 November 2026 to 5 November 2032. The buyer made a direct award through the RM6285 framework for Source to Contract Software, Lot 2 – Specialist Software Solutions; the procurement method is recorded as selective. The requirement was presented as one contract, not divided into separate lots. The tender submission deadline was 31 August 2026. The award information does not state an evaluation basis or eligibility conditions. The original description calls the term three years, although the recorded contract dates span six years.

This award shows demand from the Financial Ombudsman Service for continuity of its Jaggaer e-procurement platform, including licensing, hosting, maintenance, upgrades and user support. A credible competitor when this requirement next comes to market would need to demonstrate experience operating and supporting a comparable procurement system over a sustained service period, with the capability to manage hosting, product upgrades and ongoing maintenance alongside software licences. The selected supplier was a large company, while the procurement was marked suitable for SMEs, so smaller specialist software firms may also be relevant if they can provide the required platform and dependable support at the scale of the buyer’s operations. The route used was a call-off from a specialist software framework, making framework access and fit with its scope commercially relevant.

How relevant is this notice?

Notice Information

Notice Title

Contract award for the provision of an e-Procurement tool for the Financial Ombudsman Service

Notice Description

Contract award for the continued provision of the Jaggaer e-Procurement platform, including software licences, hosting, maintenance, upgrades and support services to support the Financial Ombudsman Service's procurement activities. The contract is for a period of 3 years and was directly awarded to Bravo Solutions UK Ltd under the Framework Contract with the reference number RM6285 for the provision of Source to Contract Software - Lot 2 - Specialist Software Solutions

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a62b38e0-5371-48c8-b5ea-1b90c1624fde
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/96aac658-71e8-4dcb-885c-29e307608208
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48490000 - Procurement software package

Notice Value(s)

Tender Value
£165,000 £100K-£500K
Lots Value
Not specified
Awards Value
£165,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Oct 20264 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
25 Sep 20261 months ago
Contract Period
6 Nov 2026 - 5 Nov 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Financial Ombudsman Service
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC1M 4AS
Postcode Area
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
TLI London
Local Authority
Islington
Electoral Ward
Clerkenwell
Westminster Constituency
Islington South and Finsbury

Supplier Information

Number of Suppliers
1
Supplier Name

Bravo Solutions

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...