Award

WHHT- Supply of Patient and Staff Experience Surveys

HERTFORDSHIRE NHS PROCUREMENT

This public procurement record has 1 release in its history.

Award

24 May 2017 at 10:44

Summary of the contracting process

The procurement process involves Hertfordshire NHS Procurement as the buying organisation, seeking to procure "Supply of Patient and Staff Experience Surveys" for the healthcare sector. This project, classified under customer survey services (CPV code: 79342310), is located in the East of England. The tender, which has been completed, initially closed on 15 June 2016, with the contract period commencing on 3 October 2016 and concluding on 2 October 2018. The contract value was set at £70,000, with a minimum value of £55,000, and was awarded to Optimum Contact Ltd on 20 September 2016.

This tender represents a significant opportunity for businesses specialising in customer survey services, particularly those focusing on healthcare institutions. Small and medium-sized enterprises (SMEs) can leverage this chance, given the project's encouragement of SME participation. Competing firms should have strong capabilities in data collection and analysis, experience in client-oriented survey methodologies, and a deep understanding of patient and staff preferences in healthcare settings, which are crucial for enhancing service delivery within the NHS.

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Notice Title

WHHT- Supply of Patient and Staff Experience Surveys

Notice Description

Supply of Patient & Staff Experience Surveys at West Hertfordshire Hospitals NHS Trust (WHHT)

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a6d050bb-ddf1-4010-9227-aec8e158bdc1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/dd1c54a9-3934-406c-85eb-6151ca87b92c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79342310 - Customer survey services

Notice Value(s)

Tender Value
£70,000 Under £100K
Lots Value
Not specified
Awards Value
£35,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
24 May 20178 years ago
Submission Deadline
15 Jun 2016Expired
Future Notice Date
Not specified
Award Date
19 Sep 20169 years ago
Contract Period
2 Oct 2016 - 2 Oct 2018 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HERTFORDSHIRE NHS PROCUREMENT
Contact Name
David Beaven
Contact Email
david.beaven@hertsprocurement.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
WELWYN GARDEN CITY
Postcode
AL8 6NS
Post Town
St Albans
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
Not specified

Local Authority
Welwyn Hatfield
Electoral Ward
Handside
Westminster Constituency
Welwyn Hatfield

Supplier Information

Number of Suppliers
1
Supplier Name

OPTIMUM CONTACT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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