Award

Corporate Telephony & Contact Centre Solution

HAMPSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

02 Jun 2023 at 14:44

Summary of the contracting process

The Hampshire County Council has recently awarded a contract for the Corporate Telephony & Contact Centre Solution. This procurement opportunity falls under the services category with a total value of £132,194.85. The procurement method used was selective, involving a call-off from a framework agreement. The tender period ended on February 17, 2023, with the contract period scheduled from February 25, 2023, to February 24, 2027. The buying organisation, Hampshire County Council, is situated in Littlehampton, South East England.

This tender presents an opportunity for businesses providing software package and information systems to engage with the public sector. Companies looking to offer Unified Communications as a Service (UCaaS) solutions may find this tender particularly relevant. Small and medium-sized enterprises (SMEs) are eligible to participate, making it suitable for businesses keen on providing innovative communication services to public sector organisations.

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Notice Title

Corporate Telephony & Contact Centre Solution

Notice Description

THIS NOTICE IS ON BEHALF OF ARUN DISTRICT COUNCIL Contract to replace the corporate telephony & contact centre solution. Purchase of a Cloud-hosted Unified communications as a service (UCaaS) business telephone solution.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a6ee930d-afdd-4eca-aee5-b27d7da48c4b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/da62aac8-8d88-40ae-bc7d-3163b60ac3b9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£132,194 £100K-£500K
Lots Value
Not specified
Awards Value
£132,194 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
2 Jun 20232 years ago
Submission Deadline
17 Feb 2023Expired
Future Notice Date
Not specified
Award Date
2 Feb 20233 years ago
Contract Period
25 Feb 2023 - 24 Feb 2027 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HAMPSHIRE COUNTY COUNCIL
Contact Name
Not specified
Contact Email
procurement.clients@hants.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LITTLEHAMPTON
Postcode
BN17 5LF
Post Town
Brighton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ27 West Sussex (South West)
Delivery Location
TLJ South East (England)

Local Authority
Arun
Electoral Ward
River
Westminster Constituency
Bognor Regis and Littlehampton

Supplier Information

Number of Suppliers
1
Supplier Name

TRUSTMARQUE SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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