Award

Virtual Response Software

POLICE AND CRIME COMMISSIONER FOR DYFED POWYS

This public procurement record has 3 releases in its history.

Award

28 May 2025 at 10:06

Award Notice
Award

15 Aug 2023 at 14:08

Award Notice
Tender

31 May 2023 at 15:00

Tender Notice
Summary of the contracting process

The Police and Crime Commissioner for Dyfed Powys has completed the procurement process for a Virtual Response Software solution, aimed at enhancing virtual communication with victims of domestic abuse and potentially extending to other areas of the force. This project falls under the industry category of software package and information systems, with a primary delivery location set in Wales, United Kingdom. Dyfed Powys Police initiated an open procurement procedure below the threshold, and the contract has been awarded to GoodSAM Limited, a small to medium enterprise (SME), for a value of £45,000. The award date was 28th May 2025, and the contract period is from 1st June 2025 to 31st May 2026, following the completion of the tender phase which ended on 1st May 2025.

This tender presents substantial opportunities for SMEs specialising in software solutions that enable virtual communication platforms. It offers potential growth and partnership opportunities, especially for businesses aiming to develop technological solutions for law enforcement. The focus on aiding victims of domestic abuse signifies a niche area where software providers can not only expand their market but also contribute to societal wellbeing through innovative solutions. Given the preferences for SMEs in this procurement process, businesses within this scale can expect competitive access to similar future opportunities, emphasizing technological innovation and user-centric design tailored to public service needs.

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Notice Information

Notice Title

Virtual Response Software

Notice Description

Virtual Response Software

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a7041329-ab3a-484c-9336-13dcbd2d06b9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5e1b825a-986f-4186-bfea-bd017faa20bc
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£45,000 Under £100K
Lots Value
Not specified
Awards Value
£45,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
28 May 20259 months ago
Submission Deadline
1 May 2025Expired
Future Notice Date
Not specified
Award Date
22 Jun 20232 years ago
Contract Period
31 May 2025 - 31 May 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
POLICE AND CRIME COMMISSIONER FOR DYFED POWYS
Contact Name
Faye Ryan
Contact Email
faye.ryan@dyfed-powys.police.uk
Contact Phone
01267 222020

Buyer Location

Locality
CARMARTHEN
Postcode
SA31 2PF
Post Town
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL42 South West Wales
Delivery Location
TLL Wales
Local Authority
Carmarthenshire
Electoral Ward
Llangunnor
Westminster Constituency
Caerfyrddin

Supplier Information

Number of Suppliers
1
Supplier Name

GOODSAM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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