Award

Research Tool - UserTesting

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

11 Jul 2025 at 13:37

Award Notice
Summary of the contracting process

The Department for Work and Pensions (DWP), located in Blackpool, England, has recently completed the tender process for their project titled "Research Tool - UserTesting". This procurement falls under the IT services industry category, focusing on consulting, software development, Internet and support. The selective procurement method was used, specifically a call-off from a framework agreement. The contract commenced on 30th June 2025 and will run until 29th June 2026, with a contract value of £255,000. The award was made to UserTesting Technologies Limited, a large-scale company, on 30th June 2025.

This tender represents a substantial opportunity for businesses in the IT services sector, particularly those proficient in research and consulting tools aimed at enhancing the legal functions of large organisations. Small and medium enterprises (SMEs), as well as voluntary, community, and social enterprises (VCSEs), were considered suitable for participation, highlighting an inclusive procurement approach. Businesses with the capability to engage in framework agreements and provide robust IT service solutions would have been well-positioned to compete in such opportunities, fostering growth and development within the IT industry.

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Notice Information

Notice Title

Research Tool - UserTesting

Notice Description

Research is required to support DWP's legal function.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-a7787a94-b002-4d2a-a970-19ea8ad9088b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/eb721e0c-59a0-4f4f-b269-714c4a09a366
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£255,000 £100K-£500K
Lots Value
Not specified
Awards Value
£255,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
11 Jul 20257 months ago
Submission Deadline
29 Jun 2025Expired
Future Notice Date
Not specified
Award Date
29 Jun 20257 months ago
Contract Period
29 Jun 2025 - 29 Jun 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BLACKPOOL
Postcode
FY4 5ES
Post Town
Blackpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD42 Blackpool
Delivery Location
TLD North West (England)
Local Authority
Blackpool
Electoral Ward
Stanley
Westminster Constituency
Blackpool South

Supplier Information

Number of Suppliers
1
Supplier Name

USERTESTING TECHNOLGIES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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