Award

WHHT - SolutionCare Services and Support & Speech Recognition and Tuning

WEST HERTFORDSHIRE TEACHING HOSPITAL NHS TRUST

This public procurement record has 1 release in its history.

Award

16 Jul 2025 at 10:14

Summary of the contracting process

The award for the procurement process titled "WHHT - SolutionCare Services and Support & Speech Recognition and Tuning" has been announced by the West Hertfordshire Teaching Hospital NHS Trust. Tagged under the industry category of "Software-related services", this procurement was conducted under the "Call-off from a framework agreement" method. The process, located in England, progressed to the award stage, with the award being published on 16th July 2025. The contract, valued at £139,000, commenced on 1st April 2025 and will run until 28th April 2026.

This tender provides opportunities for businesses involved in healthcare IT solutions, particularly those specialising in patient communications and speech recognition technologies. Given the selective procurement method and framework agreement approach, the opportunity was suitable for established contractors such as Netcall Technology Limited, which secured the contract. While the procurement was not specifically targeting SMEs, businesses with expertise in delivering innovative software-related services to healthcare sectors can leverage similar upcoming opportunities for significant business growth.

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Notice Title

WHHT - SolutionCare Services and Support & Speech Recognition and Tuning

Notice Description

West Hertfordshire Teaching Hospital NHS Trust award for SolutionCare Services and Support & Speech Recognition and Tuning via Patient and Healthcare Communications and Related IT Services Framework.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-aaa7d2cd-af54-44fa-8edb-19a45d70fe2f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/66415cbd-99a2-4d0f-8f3f-2560cc7e9713
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72260000 - Software-related services

Notice Value(s)

Tender Value
£139,000 £100K-£500K
Lots Value
Not specified
Awards Value
£139,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jul 20257 months ago
Submission Deadline
10 Mar 2025Expired
Future Notice Date
Not specified
Award Date
31 Mar 202510 months ago
Contract Period
31 Mar 2025 - 28 Apr 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WEST HERTFORDSHIRE TEACHING HOSPITAL NHS TRUST
Contact Name
Sophie Rider
Contact Email
sophie.rider@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
WELWYN GARDEN CITY
Postcode
AL8 6NS
Post Town
St Albans
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
Not specified

Local Authority
Welwyn Hatfield
Electoral Ward
Handside
Westminster Constituency
Welwyn Hatfield

Supplier Information

Number of Suppliers
1
Supplier Name

NETCALL TECHNOLOGY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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