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AT1411 - Managed Detection and Response Software

Luton Council

This public procurement record has 1 release in its history.

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29 Jul 2026 at 10:14

Award Notice
Summary of the contracting process

Luton Council procured managed detection and response services: a fully managed Security Information and Event Management (SIEM) platform together with a 24-hour, seven-days-a-week Security Operations Centre (SOC). The requirement covers software and information systems, plus associated IT services, including software support and operational security monitoring. The main category is IT security and software services, with CPV code 48000000. Delivery is associated with Luton Council’s address in Luton, England, and the published delivery scope includes the United Kingdom, Europe, the Channel Islands, the Isle of Man, British Overseas Territories and the rest of the world. The buyer is Luton Council.

The procurement is complete and was awarded to Phoenix Software Ltd. The award was made on 20 April 2026. The awarded value is £366,000, with a contract running from 1 July 2026 to 30 June 2029. The original estimated value range was £360,000 to £800,000. The tender submission deadline was 27 February 2026 at 5pm. The procurement method was recorded as ‘Other’. It was assessed as a services procurement for a single requirement rather than separate lots. The award is active, and Phoenix Software Ltd is the selected supplier. The contract period and award value describe the resulting arrangement, not a future opportunity to submit bids.

This award demonstrates demand from Luton Council for an integrated managed security service combining SIEM software with continuous SOC operations. A credible future supplier would need to provide and support security information and event management technology, maintain round-the-clock operational monitoring, and deliver a dependable managed detection and response service rather than software alone. Relevant businesses are likely to be established IT security providers with the operational capacity to sustain 24-hour coverage, integrate systems and provide ongoing technical support over a multi-year service. The recorded outcome also indicates that the requirement was not considered suitable for SMEs or voluntary, community and social enterprises, and was awarded to a large supplier.

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Notice Information

Notice Title

AT1411 - Managed Detection and Response Software

Notice Description

A fully managed Security Information and Event Management platform (SEIM) and 24 7 Security Operational Centre (SOC)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ab2261c7-285f-4970-b1d8-611c4b294f77
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/12c10d0c-c75e-4c37-9f5c-2c372af6a72b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£800,000 £500K-£1M
Lots Value
Not specified
Awards Value
£366,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
20 Apr 20265 months ago
Contract Period
1 Jul 2026 - 30 Jun 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Luton Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LUTON
Postcode
LU1 2BQ
Postcode Area
Luton
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH21 Luton
Delivery Location
Not specified
Local Authority
Luton
Electoral Ward
Central
Westminster Constituency
Luton South and South Bedfordshire

Supplier Information

Number of Suppliers
1
Supplier Name

Phoenix Software

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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