Award

BT1737- Automated Resident Engagement Platform

LUTON COUNCIL

This public procurement record has 1 release in its history.

Award

16 Sep 2024 at 10:57

Award Notice
Summary of the contracting process

Luton Council has successfully completed a procurement process for the provision of an automated resident engagement platform. The contract, titled "BT1737- Automated Resident Engagement Platform," focuses on the industry category of software package and information systems and is aimed at increasing revenue collection rates. The procurement was executed through a direct award process, with Voicescape Limited selected as the supplier. The contract period starts on 2nd September 2024 and ends on 30th October 2025, with the project taking place in England. The tender, valued at £25,000, moved from the tender period ending on 26th August 2024 to the award being made on 29th August 2024.

This contract presents a substantial growth opportunity for businesses specialising in software solutions and resident engagement platforms, particularly those with expertise in public sector revenue collection. While this procurement focused on a direct award, future opportunities in similar categories could be suitable for businesses capable of delivering innovative, cost-effective software solutions. Companies with a proven track record in enhancing public sector efficiencies and revenue generation will find this kind of contract appealing.

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Notice Information

Notice Title

BT1737- Automated Resident Engagement Platform

Notice Description

The use of an automated resident engagement platform for the purpose of collecting revenues and increasing collection rates

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ac2c147a-de1a-461a-a49b-0fa89f0e6f0c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bd108746-5d9a-4908-bb36-d07dab249cb6
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£25,000 Under £100K
Lots Value
Not specified
Awards Value
£25,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Sep 20241 years ago
Submission Deadline
26 Aug 2024Expired
Future Notice Date
Not specified
Award Date
28 Aug 20241 years ago
Contract Period
1 Sep 2024 - 30 Oct 2025 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LUTON COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LUTON
Postcode
LU1 2BQ
Post Town
Luton
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH21 Luton
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Luton
Electoral Ward
Central
Westminster Constituency
Luton South and South Bedfordshire

Supplier Information

Number of Suppliers
1
Supplier Name

VOICESCAPE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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