This public procurement record has 1 release in its history.

Award

14 Jul 2026 at 09:30

Summary of the contracting process

The Royal Borough of Kensington and Chelsea has completed the award stage of its procurement process for an Amazon Connect platform licence. This service contract, valued at £738,000, covers a period from 2nd July 2026 to 1st July 2029. The procurement was conducted via Direct Award under the G-Cloud 14 Lot 2 Framework, in the IT services industry category, specifically focusing on consulting, software development, Internet, and support. The procurement process involved multiple delivery locations, including the British Overseas Territories, Channel Islands, Europe, Isle of Man, the Rest of the World, and the United Kingdom.

This contract presents significant growth opportunities for companies involved in IT services, particularly those specialising in software development and Internet support. While the contract has been awarded to Amazon Web Service, similar future opportunities could suit businesses of various sizes looking to leverage government contracts to expand their reach and capability. Although the tender was not specifically designated for SMEs or VCSEs, such entities may find similar opportunities in subsequent procurement rounds. The structured use of frameworks such as G-Cloud suggests a lucrative market for companies that can efficiently navigate these procurement channels.

How relevant is this notice?

Notice Title

Amazon Connect platform licence

Notice Description

The Royal Borough of Kensington & Chelsea (RBKC) has awarded a Service Contract to the Amazon Web Service for the delivery of Amazon Connect platform licence. The contract was procured for 36 months via Direct Award using the G-Cloud 14 Lot 2 Framework.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ac318939-d608-48df-9773-8728ceac4ead
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8eeb4dd7-35dc-4a24-a597-4cfb15ff8be4
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£738,000 £500K-£1M
Lots Value
Not specified
Awards Value
£738,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
14 Jul 2026Yesterday
Submission Deadline
30 Jun 2026Expired
Future Notice Date
Not specified
Award Date
30 Jun 20262 weeks ago
Contract Period
1 Jul 2026 - 1 Jul 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
ROYAL BOROUGH OF KENSINGTON AND CHELSEA
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
W8 7NX
Post Town
West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
Not specified

Local Authority
Kensington and Chelsea
Electoral Ward
Campden
Westminster Constituency
Kensington and Bayswater

Supplier Information

Number of Suppliers
1
Supplier Name

AMAZON WEB SERVICE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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