Award

NHS South West London ICB- The Provision of Quality and Compliance Software

N H S SHARED BUSINESS SERVICES

This public procurement record has 1 release in its history.

Award

24 Oct 2025 at 14:55

Summary of the contracting process

The procurement process for the project titled "NHS South West London ICB - The Provision of Quality and Compliance Software" has been completed. The buying organisation is NHS Shared Business Services, based in Salford, England. This tender falls under the industry category of compliance software packages and covers services aimed at supporting the Proactive Anticipatory Care (PAC) programme in Kingston and Richmond. The procurement was conducted using a selective method, specifically a call-off from a framework agreement under the G-Cloud 14 terms. The contract duration is set from 1st October 2025 to 30th September 2026, with its value amounting to £34,485. An award was made to Smartgate Solutions Limited, which is recognised as an SME, further underscoring the project's compliance with promoting small and medium enterprises.

This contract provides significant opportunities for businesses specialising in compliance software development, particularly those capable of supplying case-management systems. It supports strategic health care initiatives aimed at improving independent living and health outcomes, thereby creating a demand for innovative, collaborative technology solutions. The project is well-suited for SMEs with expertise in healthcare IT solutions, and the involvement of multiple agencies highlights the potential for networking and forming long-term partnerships within the public sector. Businesses that focus on delivering agile and scalable technology solutions can leverage this as an opportunity to expand their influence and establish themselves as key suppliers to NHS services.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

NHS South West London ICB- The Provision of Quality and Compliance Software

Notice Description

The procurement is for a case-management system to support delivery of the Proactive Anticipatory Care (PAC) programme in Kingston and Richmond places. PAC is an MDT model of proactive care which aims to target people who have escalating health and/or social care risks. The programme aims to keep people more independent and healthier at home for longer. To support the delivery of PAC, a case-management system is required to store care plans and monitor actions in a place that is accessible to partners from multiple agencies. The duration of the contract under the G-Cloud 14 call off terms and conditions will be twelve (12) months.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-acbed45c-dccf-4c8d-bab6-b9d611f15537
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fde3b3e2-01a9-41ad-960c-64df2f610a8e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48170000 - Compliance software package

Notice Value(s)

Tender Value
£34,485 Under £100K
Lots Value
Not specified
Awards Value
£34,485 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Oct 20254 months ago
Submission Deadline
31 Aug 2025Expired
Future Notice Date
Not specified
Award Date
31 Aug 20255 months ago
Contract Period
30 Sep 2025 - 30 Sep 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
N H S SHARED BUSINESS SERVICES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SALFORD
Postcode
M50 2UW
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
Not specified

Local Authority
Salford
Electoral Ward
Quays
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
1
Supplier Name

SMARTGATE SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-acbed45c-dccf-4c8d-bab6-b9d611f15537-2025-10-24T15:55:18+01:00",
    "date": "2025-10-24T15:55:18+01:00",
    "ocid": "ocds-b5fd17-acbed45c-dccf-4c8d-bab6-b9d611f15537",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "NHS South West London ICB- The Provision of Quality and Compliance Software",
        "title": "NHS South West London ICB- The Provision of Quality and Compliance Software",
        "description": "The procurement is for a case-management system to support delivery of the Proactive Anticipatory Care (PAC) programme in Kingston and Richmond places. PAC is an MDT model of proactive care which aims to target people who have escalating health and/or social care risks. The programme aims to keep people more independent and healthier at home for longer. To support the delivery of PAC, a case-management system is required to store care plans and monitor actions in a place that is accessible to partners from multiple agencies. The duration of the contract under the G-Cloud 14 call off terms and conditions will be twelve (12) months.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48170000",
            "description": "Compliance software package"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 34485,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2025-09-01T00:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-10-01T00:00:00+01:00",
            "endDate": "2026-09-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/m6gv6TMA",
            "name": "N H S Shared Business Services",
            "identifier": {
                "legalName": "N H S Shared Business Services",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/m6gv6TMA"
            },
            "address": {
                "streetAddress": "Broadway",
                "locality": "SALFORD",
                "postalCode": "M502UW",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Emily McShane-Riding",
                "email": "emily.mcshaneriding@nhs.net",
                "telephone": "07731986050"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-08335617",
            "name": "Smartgate Solutions Limited",
            "identifier": {
                "legalName": "Smartgate Solutions Limited",
                "scheme": "GB-COH",
                "id": "08335617"
            },
            "address": {
                "streetAddress": "Avenue Hq, 10-12 East Parade, Leeds, England, LS1 2BH"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/m6gv6TMA",
        "name": "N H S Shared Business Services"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-acbed45c-dccf-4c8d-bab6-b9d611f15537-1",
            "status": "active",
            "date": "2025-09-01T00:00:00+01:00",
            "datePublished": "2025-10-24T15:55:18+01:00",
            "value": {
                "amount": 34485,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-08335617",
                    "name": "Smartgate Solutions Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-10-01T00:00:00+01:00",
                "endDate": "2026-09-30T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/fde3b3e2-01a9-41ad-960c-64df2f610a8e",
                    "datePublished": "2025-10-24T15:55:18+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}