Award

Provision of PPG and BAU Interim Support

CROWN COMMERCIAL SERVICE

This public procurement record has 3 releases in its history.

AwardUpdate

02 Aug 2024 at 14:21

AwardUpdate

02 Aug 2024 at 14:19

Award

04 Mar 2024 at 13:52

Summary of the contracting process

The Crown Commercial Service (CCS) has completed the procurement process for the "Provision of PPG and BAU Interim Support" contract within the IT services category, specifically focusing on consulting, software development, Internet, and support. The contract was awarded to BRICKENDON CONSULTING LIMITED and involves various operational, development, and technical support tasks. The original contract, which includes one six-month extension option, will now run through to 30 January 2025. This procurement process was conducted through a direct award method, with the contract commencing on 7 February 2024. The total contract value stands at £439,000, and the services will be provided across the United Kingdom.

This tender offers significant business growth opportunities, particularly for companies specialising in IT consulting, software development, and technical support services. The scope of work includes operational support for registered organisations and users, development support for addressing bugs and issues, as well as second and third-line ticket support. Additionally, it involves the management of technical knowledge, applying PPG patches and updates, and proactive monitoring for capacity and performance issues. While the contract is already awarded to a firm suited for large-scale operations, businesses aiming to build expertise in government IT contracts and operational support could benefit from understanding the requirements and performance metrics set by the Crown Commercial Service.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Provision of PPG and BAU Interim Support

Notice Description

Crown Commercial Service is seeking a supplier to provide PPG Operational support requirements in an interim capacity. This is until a longer-term mode of operation has been identified. This interim support will provide the following Operational support for organisations and users registered on the PPG system including actioning of service requests. Development support to ensure bug and issues are remediated. 2nd and 3rd line ticket support. Management of PPG technical knowledge including updates to existing documentation and creation of anything new identified and imparting of knowledge to wider support teams Applying of PPG Patches and Updates. Proactive monitoring of PPG including identification of any capacity and performance issues and threshold limits. Including regular output reports to stakeholders. The Buyer utilised the one (1) extension option of six (6) months that was included in the original contract, the new end date being 30/1/2025. The scope was changed with suggested improvements to the contract agreed at no additional cost.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-acd31340-67d3-4309-b0bf-d11619ef61f6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0edf1c5e-74c7-412a-ac9e-f3c1dbac7131
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Direct Award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£439,000 £100K-£500K
Lots Value
Not specified
Awards Value
£439,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
2 Aug 20241 years ago
Submission Deadline
22 Jan 2024Expired
Future Notice Date
Not specified
Award Date
31 Jan 20242 years ago
Contract Period
7 Feb 2024 - 30 Jan 2025 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CROWN COMMERCIAL SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 9PP
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified

Local Authority
Liverpool
Electoral Ward
City Centre North
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

BRICKENDON CONSULTING

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-acd31340-67d3-4309-b0bf-d11619ef61f6-2024-08-02T15:21:20+01:00",
    "date": "2024-08-02T15:21:20+01:00",
    "ocid": "ocds-b5fd17-acd31340-67d3-4309-b0bf-d11619ef61f6",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CCZN24A05.",
        "title": "Provision of PPG and BAU Interim Support",
        "description": "Crown Commercial Service is seeking a supplier to provide PPG Operational support requirements in an interim capacity. This is until a longer-term mode of operation has been identified. This interim support will provide the following Operational support for organisations and users registered on the PPG system including actioning of service requests. Development support to ensure bug and issues are remediated. 2nd and 3rd line ticket support. Management of PPG technical knowledge including updates to existing documentation and creation of anything new identified and imparting of knowledge to wider support teams Applying of PPG Patches and Updates. Proactive monitoring of PPG including identification of any capacity and performance issues and threshold limits. Including regular output reports to stakeholders. The Buyer utilised the one (1) extension option of six (6) months that was included in the original contract, the new end date being 30/1/2025. The scope was changed with suggested improvements to the contract agreed at no additional cost.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 439000,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Other - Direct Award",
        "tenderPeriod": {
            "endDate": "2024-01-22T00:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2024-02-07T00:00:00Z",
            "endDate": "2025-01-30T23:59:59Z"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/6sQD8uds",
            "name": "Crown Commercial Service",
            "identifier": {
                "legalName": "Crown Commercial Service",
                "scheme": "GB-SRS",
                "id": "supplierregistration.cabinetoffice.gov.uk/6sQD8uds"
            },
            "address": {
                "streetAddress": "Floor 9, The Capital Building, Old Hall Street",
                "locality": "Liverpool",
                "postalCode": "L3 9PP",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Crown Commercial Service on behalf of Crown Commercial Service : Cabinet Office",
                "email": "supplier@crowncommercial.gov.uk",
                "telephone": "3450103503"
            },
            "details": {
                "url": "https://www.gov.uk/government/organisations/crown-commercial-service"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-250948",
            "name": "BRICKENDON CONSULTING LIMITED",
            "identifier": {
                "legalName": "BRICKENDON CONSULTING LIMITED"
            },
            "address": {
                "streetAddress": "55 Loudoun Road NW8 0DL London England"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/6sQD8uds",
        "name": "Crown Commercial Service"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-acd31340-67d3-4309-b0bf-d11619ef61f6-1",
            "status": "active",
            "date": "2024-01-31T00:00:00Z",
            "datePublished": "2024-03-04T13:52:44Z",
            "value": {
                "amount": 439000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-250948",
                    "name": "BRICKENDON CONSULTING LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2024-02-07T00:00:00Z",
                "endDate": "2025-01-30T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/0edf1c5e-74c7-412a-ac9e-f3c1dbac7131",
                    "datePublished": "2024-03-04T13:52:44Z",
                    "format": "text/html",
                    "language": "en",
                    "dateModified": "2024-08-02T15:21:20+01:00"
                },
                {
                    "id": "2",
                    "documentType": "contractSigned",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/0169e7ef-7636-45e4-bde1-e6744f8c1c11",
                    "format": "application/vnd.oasis.opendocument.text"
                },
                {
                    "id": "3",
                    "documentType": "contractNotice",
                    "description": "Redacted contract notice change",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/62e44f02-9303-4878-9610-178936986c6e",
                    "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
                }
            ]
        }
    ]
}