Award

Business Telesales Services

THE BUSINESS GROWTH HUB LIMITED

This public procurement record has 2 releases in its history.

Award

15 Jan 2024 at 09:37

Award Notice
Tender

05 Oct 2023 at 10:17

Tender Notice
Summary of the contracting process

The Business Growth Hub Limited has awarded a contract for Business Telesales Services. The contract falls under the Direct marketing services category and has a value of GBP 24950. The tender was open for bidding with a minimum value of GBP 9500. The contract started on October 18, 2023, and will end on February 29, 2024. The contract was awarded to Blueberry Marketing Solutions Limited located in West Yorkshire, UK.

This tender for Business Telesales Services provides an opportunity for small and medium-sized enterprises (SMEs) and other businesses in the direct marketing services sector. Businesses suited for this opportunity are those experienced in telesales campaigns, lead generation, and adherence to industry standards and legal requirements. The opportunity requires businesses to work closely with the Growth Company, based in Manchester, to generate leads and engage with potential clients in the North West region of the United Kingdom.

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Notice Information

Notice Title

Business Telesales Services

Notice Description

The Growth Company has been commissioned as the result of a successful tendering process to support Boost, Lancashire's Business Growth Hub in delivering expert business growth support services under the current UKSPF programme. The supplier is expected to contact a target list of businesses identified by the Growth Company from Growth Flag data and those referred by other services if appropriate. This will include previous Boost clients and new clients to Boost. The chosen supplier is expected to: * Develop a call script and supporting information for the telesales team. * Provide a plan for the telesales campaign. * Adhere to industry standards, legal requirements and best practice for telesales calls. * Undertake quality assurance monitoring of the telesales process. * Act as a data processor for Growth Company under UK GDPR. * Generate between 90 and 150 business leads that meet the eligibility / suitability criteria. * Record and refer warm leads to the Growth Catalyst team for follow up calls and where appropriate business engagement and project registration. * Provide weekly updates throughout the telesales campaign and attend progress meetings/calls.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ad6851bb-5655-4274-9ef2-76801ca281fa
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d3b9c687-f72e-4fcc-b145-914afc01e11a
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79342100 - Direct marketing services

Notice Value(s)

Tender Value
£24,950 Under £100K
Lots Value
Not specified
Awards Value
£9,495 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
15 Jan 20242 years ago
Submission Deadline
16 Oct 2023Expired
Future Notice Date
Not specified
Award Date
9 Nov 20232 years ago
Contract Period
10 Nov 2023 - 29 Feb 2024 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE BUSINESS GROWTH HUB LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M1 5JW
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD North West (England)
Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

BLUEBERRY MARKETING SOLUTIONS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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