Award

Friends and Family Test

LINCOLNSHIRE COMMUNITY HEALTH SERVICES TRUST

This public procurement record has 2 releases in its history.

Award

01 Jul 2025 at 11:45

Award Notice
Award

01 Jul 2025 at 11:43

Award Notice
Summary of the contracting process

The procurement process for the "Friends and Family Test" was conducted by the Lincolnshire Community Health Services Trust, focusing on IT services including consulting, software development, Internet, and support. The contract, valued at £221,528, was awarded on 30 June 2025 and published on 1 July 2025. The procurement method used was selective, involving a call-off from a framework agreement. The procurement falls under the category of services, with the contract scheduled to run from 1 July 2025 to 30 June 2029. The project is located in Lincoln, England, with a postal code of LN5 7JH.

This tender offers opportunities for small and medium-sized enterprises (SMEs) that specialise in IT services. The contract provides a stable, long-term engagement, potentially boosting business growth by securing a sizable project with a respected public health service provider. The Lincolnshire Community Health Services Trust seeks to survey and monitor patient experience, opening doors for IT service companies that can offer consulting, software development, or Internet support tailored to the healthcare industry. SMEs that are capable of delivering these services within the framework agreement are well-suited to leverage this procurement for strategic development.

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Notice Information

Notice Title

Friends and Family Test

Notice Description

Provision of Family and Friends test to survey and monitor Patient Experience

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-adae0b13-a101-4987-9ba2-d48d1ca3ad9e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8cab0957-4305-4de4-8347-ac1aa0020813
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£221,528 £100K-£500K
Lots Value
Not specified
Awards Value
£221,528 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Jul 20257 months ago
Submission Deadline
20 Jan 2025Expired
Future Notice Date
Not specified
Award Date
29 Jun 20257 months ago
Contract Period
30 Jun 2025 - 30 Jun 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LINCOLNSHIRE COMMUNITY HEALTH SERVICES TRUST
Contact Name
John Thornton
Contact Email
john.thornton16@nhs.net
Contact Phone
07774333052

Buyer Location

Locality
LINCOLN
Postcode
LN5 7JH
Post Town
Lincoln
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF3 Lincolnshire
Small Region (ITL 3)
TLF30 Lincolnshire CC
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Lincoln
Electoral Ward
Park
Westminster Constituency
Lincoln

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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