Award

Integrated Service Providers (ISP) and the Provision of Member Data Services

LONDON BOROUGH OF SUTTON

This public procurement record has 1 release in its history.

Award

30 Jul 2025 at 11:29

Summary of the contracting process

The London Borough of Sutton has completed the award stage of a public procurement process focused on "Integrated Service Providers (ISP) and the Provision of Member Data Services" in the insurance and pension services category. The contract has been awarded to Heywood Limited t/a Heywood Pension Technologies, tasked with providing a fully compliant and always-on ISP solution connected to the Pension Dashboard MaPS digital architecture. The contract, obtained through a direct award via the National LGPS Framework for ISP services, will run from 1st October 2025 to 30th September 2027, with a total value of £98,650. The services are to be delivered in England, United Kingdom, applying the open procedure procurement method.

This tender offers significant opportunities for small to medium-sized enterprises (SMEs) specialising in insurance and pension services, as evidenced by Heywood Limited's successful bid. The framework utilised caters to specific expertise in ISP solutions, presenting a chance for businesses with similar capabilities to engage in public sector collaborations. The procurement highlights the London Borough of Sutton's ongoing investment in digital infrastructure for pension services, providing a platform for companies adept in such technology-driven solutions to expand their business horizons within the public sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Integrated Service Providers (ISP) and the Provision of Member Data Services

Notice Description

This contract was awarded to Heywood Limited t/a Heywood Pension Technologies to provide the council with a fully compliant, functional, operational and audited always-on ISP solution for connection to the Pension Dashboard MaPS digital architecture and ecosystem. This service was procured via a DIRECT AWARD through the National LGPS Framework for Integrated Service Providers (ISP) and the Provision of Member Data Services - Lot 1 Integrated Service Providers

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-addee5a5-161d-484a-9732-9eee55ba50bf
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a6f541d7-8dea-4e53-bcb8-3d72b2d8ea3e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services


CPV Codes

66500000 - Insurance and pension services

Notice Value(s)

Tender Value
£98,650 Under £100K
Lots Value
Not specified
Awards Value
£98,650 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Jul 20256 months ago
Submission Deadline
15 Jul 2025Expired
Future Notice Date
Not specified
Award Date
14 Jul 20257 months ago
Contract Period
30 Sep 2025 - 30 Sep 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF SUTTON
Contact Name
Sharon King-Holmes
Contact Email
sharon.king-holmes@sutton.gov.uk
Contact Phone
+44 2087705000

Buyer Location

Locality
SUTTON
Postcode
SM1 1EA
Post Town
Sutton
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI63 Merton, Kingston upon Thames and Sutton
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Sutton
Electoral Ward
Sutton Central
Westminster Constituency
Sutton and Cheam

Supplier Information

Number of Suppliers
1
Supplier Name

HEYWOOD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-addee5a5-161d-484a-9732-9eee55ba50bf-2025-07-30T12:29:31+01:00",
    "date": "2025-07-30T12:29:31+01:00",
    "ocid": "ocds-b5fd17-addee5a5-161d-484a-9732-9eee55ba50bf",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "LBSUT001-DN782560-78555248",
        "title": "Integrated Service Providers (ISP) and the Provision of Member Data Services",
        "description": "This contract was awarded to Heywood Limited t/a Heywood Pension Technologies to provide the council with a fully compliant, functional, operational and audited always-on ISP solution for connection to the Pension Dashboard MaPS digital architecture and ecosystem. This service was procured via a DIRECT AWARD through the National LGPS Framework for Integrated Service Providers (ISP) and the Provision of Member Data Services - Lot 1 Integrated Service Providers",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "66500000",
            "description": "Insurance and pension services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 98650,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2025-07-15T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-10-01T00:00:00+01:00",
            "endDate": "2027-09-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-49569",
            "name": "London Borough of Sutton",
            "identifier": {
                "legalName": "London Borough of Sutton"
            },
            "address": {
                "streetAddress": "Civic Offices, St Nicholas Way",
                "locality": "Sutton",
                "postalCode": "SM1 1EA",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Sharon King-Holmes",
                "email": "sharon.king-holmes@sutton.gov.uk",
                "telephone": "+44 2087705000"
            },
            "details": {
                "url": "http://www.sutton.gov.uk/"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-265271",
            "name": "Heywood Limited",
            "identifier": {
                "legalName": "Heywood Limited"
            },
            "address": {
                "streetAddress": "WA14 1GY"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-49569",
        "name": "London Borough of Sutton"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-addee5a5-161d-484a-9732-9eee55ba50bf-1",
            "status": "active",
            "date": "2025-07-15T00:00:00+01:00",
            "datePublished": "2025-07-30T12:29:31+01:00",
            "value": {
                "amount": 98650,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-265271",
                    "name": "Heywood Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-10-01T00:00:00+01:00",
                "endDate": "2027-09-30T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/a6f541d7-8dea-4e53-bcb8-3d72b2d8ea3e",
                    "datePublished": "2025-07-30T12:29:31+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}